Service Descriptions
A-D E-L M-R S-Z
| Service | Information About Service | What Service BC Can Do to Assist | How (By Phone, Online, In Person) |
| Manufactured Home Registry | The Manufactured Home Registry is responsible for the administration and regulation of manufactured homes pursuant to the Manufactured Home Act. A manufactured home may not be transported, imported, sold or offered for sale unless it is registered or exempted under the Act. | Service BC Centres: • provide forms for various Manufactured Homes transactions: • issue transport permits • accept applications and payments for certain transactions • SBC staff can not accept items which involve a bill of sale. |
Online / In Person |
| Marriage Licences | The Vital Statistics Agency also issues certificates pertaining to Birth, Death and Marriage Certificates, Legal Change of Name Information and Registration, and Wills, Notices and Searches. | Service BC Centres: • maintain a supply of forms for all Vital Statistics functions • issues marriage licenses over the counter • direct requests for information to their Vital Statistics regional manager as required • provide information on where similar services may be obtained from other provinces and countries. |
Online / In Person |
| Medical Services Plan | Health Insurance BC provides medical and drug coverage to all eligible British Columbians. | Service BC Centres: • provide applications for new residents, premium and temporary premium assistance, change forms and accept these documents on behalf of MSP. • accept payments for MSP premiums. |
In Person |
| Mineral Titles Search | Mineral Titles Online (MTO) is an Internet-based mineral titles administration system that allows mineral exploration industry to acquire and maintain mineral titles. | Service BC Centres provide online access and can assist with obtaining a first time Free Miner Certificate. | Online |
| Ministry of Housing and Social Development (MHSD) |
MHSD provides temporary assistance, disability assistance, supplementary assistance and employment programs for British Columbians in need. | Service BC Centres in specific communities (see listing provided below) provide information, brochures and forms regarding Ministry of Housing and Social Development programs and services. These Service BC Centres are also able to witness signatures, verify identification and accept and forward documents to the Ministry of Employment and Income Assistance. The following Service BC Centres provide the above noted services:
|
In Person |
| Motor Vehicle Information | ICBC provides vehicle registration and insurance to B.C. motorists. | The Service BC Centres in Atlin and Dease Lake provide these services. In all other areas of the province, these transactions are performed through ICBC insurance brokers. | In Person |
| MT Mida Data | Mineral Titles Online (MTO) is an Internet-based mineral titles administration system that allows mineral exploration industry to acquire and maintain mineral titles. | Service BC Centres provide online access to the Mineral Titles Online website through the CATs and can assist with obtaining a first time Free Miner Certificate. | Online / In Person |
| Name Changes | The Vital Statistics Agency also issues certificates pertaining to Birth, Death and Marriage Certificates, Marriage Licences, and Wills, Notices and Searches. Legal Change of Name Information and Registration can be applied for online. |
Service BC Centres: • maintain a supply of forms for all Vital Statistics functions • issues marriage licenses over the counter • direct requests for information to their Vital Statistics regional manager as required • provide information on where similar services may be obtained from other provinces and countries. |
Online / In Person |
Navigable Waters  |
If a particular activity or development will cause a substantial interference to navigation, the proponent is required to deposit a copy of the planned works at an approved location. The proponent must then advertise that they have done so in order that any further interested members of the public can attend at that location and review the plans. | Service BC Centres have been appointed as acceptance agents for the deposit of Navigable Waters Protection Application plans. | In Person |
| Notary Public * This is information only. There is no web site associated with this service. |
Notary Publics are empowered to administer oaths, take affidavits, declarations and acknowledgements, attest documents and provide notarial certificates. | Service BC staff act as notaries in the following locations:
|
In Person |
| Official Anniversary and Birthday Greetings Congratulatory Messages Program | The Congratulatory Messages Program coordinates thousands of official greetings for the residents of British Columbia on significant birthdays and wedding anniversaries. | The Congratulatory Messages Program website is available through the Community Access Terminals (CATs). | Online |
| Offshore Oil and Gas | The Offshore Oil and Gas website tracks the activities of the British Columbia Offshore Oil and Gas Branch. It is also a repository of reports, presentations, publications, maps and other information associated with the development of British Columbia's offshore oil and gas resources. | Service BC Centres provide online access to the BC Offshore Oil and Gas website through the CATs. | Online |
| Olympic Commerce | The 2010 Commerce Centre provides information to educate and connect businesses to the opportunities of the 2010 Olympic and Paralympic Winter Games. | Service BC Centres provide online access to the 2010 Commerce website through the CATs. | Online |
| OneStop Business Registry | OneStop Business Registry allows one to register a business or change a business address, and complete multiple government applications quickly and efficiently. |
Forms to register a society or a partnership/proprietorship are available from your local Service BC Centre. Service BC Centres can assist in the Reservation of the Business Names for Societies, Co-Operatives, Partnerships/Proprietorships, BC Corporations and Extraprovincial Companies and usually take two working days to finalize the transaction. |
Online / In Person |
| Pardons |
A pardon allows people who were convicted of a criminal offence, but have completed their sentence and demonstrated they are law-abiding citizens, to have their criminal record kept separate and apart from other criminal records. | Service BC Centres provide access to the National Parole Board website through the Community Access Terminals (CATs). | Online |
| Passenger Transportation | The Passenger Transportation Branch provides information about the licencing requirements for operating commercial ground passenger transportation services. | Service BC Centres provide online access to the Passenger Transportation Branch website through the CATs. | Online |
| Passports |
Passport Canada is responsible for issuing, revoking, withholding, recovering, and providing instructions on the use of Canadian passports. | Service BC Centres provide access to the Passport Canada website through the Community Access Terminals (CATs). | Online |
| Pension Corporation | The Pension Corporation (Pensions BC) is one of Canada's largest pension benefit administrators, serving the boards of trustees for the largest public sector pension plans in British Columbia, and representing over 300,000 active and retired plan members and about 800 plan employers. | Service BC Centres provide online access to the Pensions BC website through the CATs. | Online |
| Pesticide Control Exams | Pesticide vendor or application certificates are obtained when candidates pass the appropriate examination set by the Pesticide Management Branch, Ministry of Environment. | Service BC Centres provide information and registration forms, book appointments for and invigilate pesticide control examinations. | In Person |
| Province of BC Legislation | The Province of BC Legislation website provides information on the bills, statutes, and regulations for Legislation in BC. THIS WEBSITE IS FOR INFORMATION PURPOSES ONLY. IF COPIES OF LEGISLATION ARE REQUIRED FOR LEGAL PURPOSES, SEE QUEEN'S PRINTER LEGALEZE. | Service BC Centres provide online access to the Legislative Assembly website through the CATs. | Online |
| Provincial Emergency Program | The function of the Provincial Emergency Program (PEP) is to maintain effective awareness, preparedness, response and recovery programs to reduce the human and financial costs of emergencies and disasters. In this role, PEP works closely with local governments, provincial ministries and agencies, federal departments and volunteers |
Service BC Centres carry a supply of "Disaster Financial Assistance Registration of Intent to Claim" forms. This form is used by members of the public who have suffered damage due to an emergency or disaster recognized by PEP, to inform the program of their intent to claim financial assistance. Service BC Centres also provide access to the PEP website via the CATs. |
In Person |
| Public Guardian and Trustee Assistance | The Public Guardian and Trustee acts to protect legal and financial interests of children, support financial personal decision making processes for adults, and administers the estate of deceased or missing persons when there is no one available to so. | Service BC Centres offer customer referrals to the Public Guardian and Trustee and access to their website through the CATs. | Online / In Person |
| Purchasing Services | Procurement and Supply Services provide procurement and supply solutions using a combination of internal and private sector resources. | Service BC Centres provide online access to the Procurement and Supply Services website through the CATs. | Online |
| Recreational Freshwater Fishing in B.C. | The Angling e-Licensing website allows online purchases for freshwater fishing licences for recreational purposes. |
Community Access Terminals (CATs) are available in Service BC centres. These terminals provide access to information on government programs and services, as well as electronic applications for a wide variety of government services. Service BC staff can assist the public with a brief overview of the use of the CATs. Service BC Centres also sell licences directly to the public. |
Online / In Person |
| Reserve a BC Parks Campground | The BC Parks Make a Reservation service allows reservation of some BC Parks and Parks Canada campgrounds online. | Service BC Centres accept payments for BC Parks reservations anywhere in the province. | Online / In Person |
| Residential Tenancy Branch | The Residential Tenancy Branch provides landlords and tenants with information and dispute resolution services. |
Service BC Centres act as a third party in the dispute resolution process by accepting application and payments and forwarding to RTB for processing and hearing scheduling. Some Service BC Centres may hold in person hearings, but don’t participate in the process. Most are by conference call. Service BC Centres also provide copies of "A Guide for Landlords and Tenants in British Columbia", and the various forms and fact sheets associated with Residential Tenancies. |
Online / In Person |
| Rural Property Taxes | The Ministry of Small Business and Revenue Property Taxes webpage provides information about Rural Property Tax, Homeowner Grant, Property Transfer Tax, Property Tax Deferment, School Tax, and First Nations Self-Taxation. | Service BC Centres accept payments and Home Owner Grants for rural property taxes, and conduct tax searches, address changes and initiate duplicate notices if the original is lost. Miscellaneous forms and brochures are also available. | In Person |
