Service Descriptions
A-D E-L M-R S-Z
| Service | Information About Service | What Service BC Can Do to Assist | How (By Phone, Online, In Person) |
| Electrical and Gas Permits | The British Columbia Safety Authority is an independent, self-funded corporation that provides cost-effective and essential safety services to business, industry and the general public. | Service BC Centres, in areas where a BC Safety Authority Office does not exist, can provide electrical and gas applications and permits and inspection requests. Contractors can do this online themselves. | In Person |
| Employment Standards Information | The Employment Standards Branch administers the Employment Standards Act and Regulation, which set minimum standards of wages and working conditions in most workplaces. |
Service BC Centres provide copies of the publication "Guide to the Employment Standards Act" free of charge to employers and employees. Self Help Kits and complaint forms are available on the CATS and on the web. |
In Person |
| Explore BC Parks | Explore BC Parks is an online registration system for BC Parks. | Service BC Centres accept payments, other than credit cards, for BC Parks reservations anywhere in the Province. | Online / In Person |
| Family Bonus | The BC Family Bonus Program provides non-taxable monthly payments to help low- and modest-income families with the cost of raising children under age 18. Benefits are combined with the Canada Child Tax Benefit (CCTB) into a single monthly payment. | Service BC Centres provide access to the BC Family Business Program website through the CATs. | Online |
| Family Justice Centre | The Family Justice website provides general information about a number of issues of interest to BC couples who have separated or who are about to separate. It may also be useful for guardians and other family members, such as grandparents, who may be involved in making important decisions about the family and its future. | Service BC Centres provide access to the Family Justice website through the CATs. | Online |
| Francophone Affairs | The Francophone Affairs website links to all government services and publications that are available in French. | Service BC Centres provide access to the Francophone Affairs website through the CATs. | Online |
| Freedom of Information Request | The Office of the Information and Privacy Commissioner (OIPC) is independent from government and monitors and enforces British Columbia's Freedom of Information and Protection of Privacy Act (FOIPPA) and Personal Information Protection Act (PIPA). FIPPA allows access to information held by public bodies (such as ministries, universities and hospitals) and determines how public bodies may collect, use and disclose personal information. PIPA sets out how private organizations (including businesses, charities, associations and labour organizations) may collect, use and disclose personal information. | All Service BC Centres have the applications for freedom of information requests. | In Person |
| Front Counter BC | At FrontCounter BC offices across the province, natural resource clients obtain all the information and authorizations they need to start or expand a business. | Service BC provides and manages CATs at Front Counter BC locations, provides access to the Electronic Government Revenue Management System (eGARMS) used by Front Counter BC, and provides telephone and email response to Front Counter BC through Enquiry BC. Service BC Centres also provide access to the Front Counter BC website through the CATs. | Online / Telephone |
Government of Canada |
The Government of Canada website provides links to programs and services offered by the Government of Canada. | Service BC Centres provide access to the Government of Canada website through CATs. | Online |
| Graduated Licensing Program | Since August 4, 1998, anyone applying for their first driver's licence whether they are a teen or an adult enters the Graduated Licensing Program (GLP). A new driver must spend at least 3 years in the program before obtaining a full driver's licence (or 2 years and 6 months if an ICBC-approved driver education course is taken). | Service BC Centres provide front line services for driver's license services in 29 locations throughout the province. For a list of locations, click here. | In Person |
| Human Resources and Social Development Canada(HRSDC) |
HRSDC provides information and programs on income security and social development, skills and employment, and education. | Service BC Centres provide access to the HRSDC website through the CATs. | Online |
| Hunter Number Cards |
BC residents who wish to obtain a Resident Hunting Licence must first complete and pass a hunter safety training course, and then obtain their BC Hunter Number Card. The Conservation and Outdoor Recreation Education (CORE) program is administered by the BC Wildlife Federation. |
Service BC Centres have hunter number cards available. Service BC Centres recommend hunters ensure they meet all requirements two months in advance of a hunt. | In Person |
| Hunting in B.C. | BC residents who have obtained Hunter Number Cards can apply for hunting licenses and species tags. | Service BC Centres have hunting licences and species tags available for B.C. Residents and non-B.C. Residents as well as hunters from outside of Canada. | In Person |
| I Map BC | Through its online tool, I Map BC, the Land and Resource Data Warehouse (LRDW) provides access to consolidated land, resource and geographic information over the Web. | Service BC Centres provide access to the I Map BC website through the CATs. | Online |
| Industry Canada |
Industry Canada works to improve conditions for investment in the areas of trade, technology, scientific research, telecommunications policy, tourism, and small business development. | Service BC Centres provide access to the Industry Canada website through the CATs. | Online |
| Industry Training Authority (ITA) | The ITA oversees B.C.'s industry training and apprenticeship system, providing a skilled workforce for industry and career development opportunities for British Columbians. | Service BC Centres supervise and invigilate ITA exams. Service BC Centres also provide access to the Industry Canada website through the CATs. | In Person / Online |
| Insurance Corporation of British Columbia | The Insurance Corporation of British Columbia (ICBC) is a provincial Crown corporation established in 1973 to provide universal auto insurance to B.C. motorists. In addition, the corporation is responsible for driver licensing, vehicle registration and licensing. | Service BC Centres provide front line services for driver's license services in 29 locations throughout the province. For a list of locations, click here. | Online |
| Land Title Searches |
The purpose of conducting a land title search could be to confirm the registered owner and/or legal description of the land or restricted interests such as: legal notations; charges, liens and interests; undersurface rights; restrictive covenants, and pending applications. | Service BC Centres provide computerized title search information to the public, Crown, Crown agencies and taxing authorities. Fees Apply Service BC staff are able to conduct a search with a title number, parcel identifier number, legal description or a registered owner's name and can also conduct document searches for most titles. |
Online / In Person |
| Learner's Licence Testing | ICBC provides driver’s licence services on behalf of the Provincial Government. | Service BC Centres provide front line services for driver's license services in 29 locations throughout the province. For a list of locations, click here. | In Person |
| Legal Change of Name Information and Registration | The Vital Statistics Agency also issues certificates pertaining to Birth, Death and Marriage Certificates, Marriage Licences, Vital Statistics in BC, Wills, Notices and Searches. Legal Change of Name Information and Registration can be applied for online. |
Service BC Centres: • maintain a supply of forms for all Vital Statistics functions • issues marriage licenses over the counter • direct requests for information to their Vital Statistics regional manager as required • provide information on where similar services may be obtained from other provinces and countries. |
Online / In Person |
| Legal Services Society | The legal services society is B.C.'s legal aid services provider. | Service BC Centres provide services on behalf of the Legal Services Society of British Columbia by: • carrying LSS legal information publications • assisting clients to navigate Internet-based legal resources • acting as a mail and fax drop-off/pick-up point for LSS clients • assisting clients to contact the LSS call centre |
In Person |
| Logging Tax Permits |
A person who sells logs, standing timber, cutting rights, or who acquires logs for manufacture, in British Columbia, may be subject to logging tax. A tax of 10 % is applied to the annual net income attributable to those transactions. Logging Tax paid is usually deductible as a credit, from federal and provincial income taxes, if claimed within 3 years of filing the income tax return. |
Service BC Centres accept logging tax payments from the public on behalf of the Ministry of Forests Income Tax Branch. | In Person |
