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Service BC

A-Z Services Listing

 

The Services Listings are expandable Title Panels that will provide specific information for the service listed in the heading.  Click on the panel once and it will expand to show the related information – click on the panel again and it will collapse back to showing only the heading.

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811   

Information Service BC Centre in Person Telephone Service
  • 811

    Service Description
    HealthLink BC provides 24-hour, confidential health information and advice.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the 811 website through the Community Access Terminals (CATs).

2010 Commerce Centre   

Information Forms Online Service Telephone Service
  • 2010 Commerce Centre

    Service Description
    The 2010 Commerce Centre, an initiative of the BC Olympic and Paralympic Winter Games Secretariat, helps inform, educate and connect businesses to the opportunities of the 2010 Olympic and Paralympic Winter Games.

A Kids' Guide to Separation and Divorce   

Information

Aboriginal Bursaries System   Federal Government

Information
  • Aboriginal Bursaries System

    Service Description
    The purpose of the Aboriginal Bursary System is to provide Aboriginal students with a valuable tool to facilitate their pursuit of post-secondary studies. These awards are made available by various organizations and institutions.

Aboriginal Business Directory   Federal Government

Information Online Service

Aboriginal Canada Portal   Federal Government

Information Telephone Service
  • Aboriginal Canada Portal

    Service Description
    The Aboriginal Canada Portal is your single window to First Nations, Métis and Inuit online resources and government programs and services.

Aboriginal Early Development Agency   

Information
  • Aboriginal Early Development Agency

    Service Description
    The Aboriginal Early Childhood Development (AECD) Initiative is focused on supporting comprehensive, integrated and culturally sustainable community-based programs in Aboriginal communities throughout British Columbia.

Aboriginal Student Assistance   

Information
  • Aboriginal Student Assistance

    Service Description
    The Student Bursary Program of the First Citizens' Fund provides financial assistance to Aboriginal students enrolled in post-secondary education programs.

Aboriginal Youth Internship Program   

Information
  • Aboriginal Youth Internship Program

    Service Description
    The Aboriginal Youth Internship Program is a 12 month paid internship for Aboriginal youth age 29 and under. Interns are placed in ministries for 9 months and then in Aboriginal organizations for the last 3 months of the program.

Abuse and Assault Counselling Programs for Women   

Information Telephone Service

Access to Travel: Information on Accessible Transportation   Federal Government

Information
  • Access to Travel: Information on Accessible Transportation

    Service Description
    Access to Travel, your special needs information source, provides information on accessible transportation and travel across Canada with the aim of making traveling an easier and more enjoyable experience for Canadians with disabilities.

Accompany to Hunt Permits   

Information Forms

Achieve BC   

Information Service BC Centre in Person
  • Achieve BC

    Service Description
    Achieve BC brings together the latest educational tools and information for promoting learning and achievement in early childhood, grade school, post-secondary, and the world of work.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Achieve BC website through the Community Access Terminals (CATs).

Address Change   

Information Online Service Service BC Centre in Person
  • Address Change

    Service Description
    If you are moving within British Columbia, you can use this website to electronically send change of address information to the Medical Services Plan and to the Insurance Corporation of British Columbia (ICBC) for your BC Driver's Licence.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Address Change website through the Community Access Terminals (CATs).

Adoption   

Information Telephone Service
  • Adoption

    Service Description
    Information on adopting a child in British Columbia

Adoption Reunion Registry   

Information Forms
  • Adoption Reunion Registry

    Service Description
    The Adoption Reunion Registry has a legislated mandate to provide search, intermediary and counselling services to those whose lives have been affected by a BC adoption. This website will tell you about our services, outline step-by-step instructions for registering with us, and provide you with useful adoption-related information and links.

Adult Basic Education   

Information

Adult Basic Education Student Assistance Program   

Information
  • Adult Basic Education Student Assistance Program

    Service Description
    Special grants are available for adults at public post-secondary institutions in B.C. taking one of the following programs: English as a second language, adult basic education (academic upgrading or pre-vocational programs) or Adult special education.

AirCare Calculators   

Information
  • AirCare Calculators

    Service Description
    This calculator allows you to easily compare the annual fuel consumption and annual CO2 emissions of your 1977 - 2009 model year vehicle with five other common vehicles

Ambulance Billings   

Information Service BC Centre in Person
  • Ambulance Billings

    Service Description
    Information on the B.C. Ambulance Service and links to ambulance fee structure and programs.

    What Service BC Can Do to Assist
    Service BC Centres accept payments for ambulance billings and can make enquiries on your behalf including application for waiving ambulance fees through an appeal process through the Premium Assistance process.

Angling e-Licensing   

Information Online Service Service BC Centre in Person
  • Angling e-Licensing

    Service Description
    This website allows individuals to purchase and pay online for a Freshwater Fishing Licence for recreational purposes.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Angling e-Licensing website through the Community Access Terminals (CATs). Service BC Centres also sell licences directly to the public.

Angling Guide Licensing   

Information Forms
  • Angling Guide Licensing

    Service Description
    Eligibility and steps to obtaining an Angling Guide and Assistant Angling Guide Licence

Apply for a Marriage Licence   

Information Forms
  • Apply for a Marriage Licence

    Service Description
    To get married in British Columbia, the Marriage Act requires that the couple get a Marriage Licence.

Apply for Canadian Citizenship   Federal Government

Information Forms Online Service
  • Apply for Canadian Citizenship

    Service Description
    If you want to apply for Canadian citizenship or change or confirm your citizenship status in Canada, there are steps you may need to take.

Apply for the Canada Pension Plan   Federal Government

Information Online Service

Apprenticeship Incentive Grant   Federal Government

Information Forms
  • Apprenticeship Incentive Grant

    Service Description
    The Apprenticeship Incentive Grant is a taxable cash grant of $1,000 per year for registered apprentices once they have successfully completed their first or second year/level (or equivalent) of an apprenticeship program in one of the Red Seal trades.

Awards and Scholarships   

Information
  • Awards and Scholarships

    Service Description
    BC Awards Online, the online database of scholarships, bursaries, and awards for BC students.

B.C. Aboriginal Child Care Society   

Information
  • B.C. Aboriginal Child Care Society

    Service Description
    The BC Aboriginal Child Care Society is a non-profit charitable society. We are a provincial organization serving Aboriginal early childhood programs throughout British Columbia. Our mission is to Build on our Nations’ Past for our Children’s Future.

BC Assessment Information   

Information Forms Service BC Centre in Person
  • BC Assessment Information

    Service Description
    Service BC Centres provide computerized assessment search information to the public, Crown, Crown Agencies, and tax authorities.

    All Service BC Centres are able to conduct a search with a title number, parcel identifier number, legal description or a registered owner's name or residential address.

    Fees Apply

    What Service BC Can Do to Assist
    Service BC Centres provide computerized assessment search information to the public, Crown, Crown Agencies, and tax authorities.

    All Service BC Centres are able to conduct a search with a title number, parcel identifier number, legal description or a registered owner's name or residential address.

    Fees Apply

BC Athlete Assistance Program   

Information Forms
  • BC Athlete Assistance Program

    Service Description
    The Provincial Sport Organization's BC Athlete Assistance Program focuses on support to those athletes who are in the position to compete for Team BC at the Canada Games and are just below those receiving Sport Canada Athlete Assistance Program funding (S1/S2 carding levels).

BC Auction   

Information Online Service
  • BC Auction

    Service Description
    Used surplus government assets can be bid on by anyone who has access to the Internet. Assets sold are from various levels of government.

BC Bid   

Information Online Service Service BC Centre in Person
  • BC Bid

    Service Description
    BC Bid allows users to access, create, browse and compete on public sector opportunities.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the BC Bid website through the Community Access Terminals (CATs).

BC Campus   

Information Online Service
  • BC Campus

    Service Description
    BC Campus is a collaborative online learning initiative that was established to assist public post-secondary institutions in British Columbia to meet their students’ online learning needs.

BC Community Achievement Awards   

Information Service BC Centre in Person
  • BC Community Achievement Awards

    Service Description
    The British Columbia Achievement Foundation is an independent foundation established and endowed by the Province of British Columbia to celebrate excellence and achievement in British Columbia and Canada.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the BC Community Achievement Awards website through the Community Access Terminals (CATs).

BC Courts   

Online Service Service BC Centre in Person
  • BC Courts

    Service Description
    Service BC Centres:
    • respond to telephone and general enquiries from the public;
    • fax copies of any dispute to the appropriate court registry;
    • Service BC Centres do not accept or account for restitution, trust fines, federal fines or municipal fines.


    What Service BC Can Do to Assist
    Service BC Centres: - respond to telephone and general enquiries from the public. - fax copies of any dispute to the appropriate court registry. Service BC Centres do not accept or account for restitution, trust fines, federal fines or municipal fines.

BC Employment and Assistance Web Orientation   

Information Online Service
  • BC Employment and Assistance Web Orientation

    Service Description
    Applicants must complete an orientation session no more than 60 days before applying for BC Employment and Assistance in person at an office, or complete this web session.

BC Ferries Reservations   

Information Online Service Telephone Service

BC Ferries Schedules   

Information

BC Geographic Names   

Information Service BC Centre in Person
  • BC Geographic Names

    Service Description
    Search British Columbia's place names to discover British Columbia's natural and cultural heritage.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the BC Geographic Name website through the Community Access Terminals (CATs).

BC Geological Survey   

Information Service BC Centre in Person
  • BC Geological Survey

    Service Description
    The BC Geological Survey is responsible for the inventory of the province's mineral, coal, and aggregate reserves and resources.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the BC Geological Survey website through Community Access Terminals (CATs).

BC Government Publications Index   

Information Online Service Service BC Centre in Person
  • BC Government Publications Index

    Service Description
    QP Books has a wide variety of books, reference materials and electronic publications. Many BC Government publications can be viewed free of charge. You can order books online using our secure shopping cart feature.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the BC Government Publications Index through the Community Access Terminals (CATs).

BC HealthGuide   

Information Service BC Centre in Person Telephone Service
  • BC HealthGuide

    Service Description
    BC HealthGuide (now HealthLinkBC) is a self-care program that is available 24 hours a day. This website helps you better understand and manage your health.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the BC Health Guide website through the Community Access Terminals (CATs).

BC High School Transcript   

Information Forms

BC Housing    

Information Forms Service BC Centre in Person
  • BC Housing

    Service Description
    BC Housing develops, manages and administers a wide range of subsidized housing options for those in greatest need.

    What Service BC Can Do to Assist
    Service BC provides referrals to the BC Housing website and information on the Rental Assistance Program.

BC Human Rights Tribunal   

Information Forms Service BC Centre in Person Telephone Service
  • BC Human Rights Tribunal

    Service Description
    The B.C. Human Rights Tribunal is an independent, quasi-judicial body created by the B.C. Human Rights Code. The Tribunal is responsible for accepting, screening, mediating and adjudicating human rights complaints.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the BC Human Rights Tribunal website through the Community Access Terminals (CATs).

BC Hydro   

Information Forms Online Service Service BC Centre in Person Telephone Service
  • BC Hydro

    Service Description
    Obtain services, move your services, and update/cancel services.

    What Service BC Can Do to Assist
    Service BC Centres accept payments for BC Hydro billings and can make enquiries on behalf of the public.

BC Identification Card   

Information
  • BC Identification Card

    Service Description
    B.C. Identification (BCID) cards are very useful if you are not a driver, and do not have a British Columbia driver's licence. BCID cards are typically used as identification in any situation where you might use a driver's licence. (You must, however, have a valid driver's licence to drive a car in B.C.)

BC Laws

Information Online Service Service BC Centre in Person
  • BC Law

    Service Description
    QBC Laws provides free public access to the current laws of British Columbia. This unofficial current consolidation of BC Statutes and Regulations is updated continually as new and amended laws come into force.

BC Libraries   

Information Online Service
  • BC Libraries

    Service Description
    Information and links provided by public libraries throughout British Columbia

B.C. Manufacturers' Directory   

Information Service BC Centre in Person
  • B.C. Manufacturers' Directory

    Service Description
    This site is designed as a toolbox for Manufacturers wanting to add or change their listing on this site, Investors or Workers to find a B.C. based company to partner with or employ them, Purchasing Agents to track down a local supplier, Service Providers to acquire a list of potential prospects.

    What Service BC Can Do to Assist
    Service BC Centres:
    • provide forms for various Manufactured Homes transactions;
    • issue transport permits;
    • accept applications and payments for certain transactions;
    Service BC staff can not accept items which involve a bill of sale.

B.C. NurseLine   

Information Service BC Centre in Person Telephone Service
  • B.C. NurseLine

    Service Description
    BC NurseLine (now HealthLink BC) provides 24-hour, confidential health information and advice.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the BC Nurseline website through the Community Access Terminals (CATs).

BC Ombudsman   

Information Online Service Service BC Centre in Person
  • BC Ombudsman

    Service Description
    The Office of the Ombudsman receives inquiries and complaints about the practices and services of public agencies within their jurisdiction.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the BC Ombudsman website through the Community Access Terminals (CATs).

BC OnLine   

Information Online Service
  • BC OnLine

    Service Description
    BC OnLine provides access to e-government services for Legal, Business, Government and Professionals including: access to information on Land Titles, Property Assessments, BC Companies, registrations under the Personal Property Security Act (i.e., Liens and Security Agreements), and a range of other useful information services.

BC Safety Authority   

Information Forms
  • BC Safety Authority

    Service Description
    When making home improvements, you want to protect the safety of your home and your family. The Homeowners section of our website gives you information about electrical and gas permits, how to find licensed electrical and gas contractors, what to look for in a contractor, and more.

BC Species and EcoSystems Explorer   

Information Online Service
  • BC Species and EcoSystems Explorer

    Service Description
    An information source for authoritative conservation information on approximately 6000 plants and animals, and almost 600 ecological communities (ecosystems) in British Columbia.

BC Stats   

Information Forms Online Service Service BC Centre in Person
  • BC Stats

    Service Description
    BC Stats is the central statistical agency of the Province of British Columbia. BC Stats provides a variety of services ranging from producing monthly or quarterly reports with data tables and an article reporting on a current issue of relevance, to custom work provided on a fee-for-service basis.

    What Service BC Can Do to Assist
    Service BC Centres provides access to the BC Stats website through the Community Access Terminals (CATs). Customers can view and print BC Stats reports.

BC Timber Sales   

Information Online Service
  • BC Timber Sales

    Service Description
    Access information on the process for individuals and corporations to register as a BC timber sales enterprise in order to participate in the program for timber harvested from public land in British Columbia.

BC Workinfonet   

Information
  • BC Workinfonet

    Service Description
    Sources for career information, planning and resources.

BCeID   

Information Online Service Service BC Centre in Person
  • BCeID

    Service Description
    Many government services are now available online. A BCeID account provides secure electronic access to these services.

    What Service BC Can Do to Assist
    Service BC assists customers with inquiries and transactions related to Business and Personal BCeID.

    Service BC Centres provide access to the BCeID website through the Community Access Terminals (CATs).

Bear Aware   

Information
  • Bear Aware

    Service Description
    Bear Aware™ is an educational program designed to prevent and reduce conflicts between people and bears in our communities.

BikeBC - Cycling Information for BC Cyclists   

Information

Bingo Licences   

Information Forms Service BC Centre in Person
  • Bingo Licences

    Service Description
    The Ministry of Housing and Social Development, Gaming and Enforcement Branch administers licenses for regular bingos, combination games, pre-called and odd-even games, progressive prize games, and bonus games.

    What Service BC Can Do to Assist
    Application forms for Class 'A' events (those expected to generate more than $20,000 in gross revenue) are available at Service BC Centres and online. Please allow eight to twelve weeks for processing an 'A' licence. Applications for Class 'B' events (those expected to generate $20,000 or less in gross revenue) and Class 'D' events (those expected to generate $5,000 or less in gross revenue) must be mailed to the Gaming Policy and Enforcement Branch in Victoria for processing.

Birth, Death and Marriage Certificates   

Information Forms Online Service Service BC Centre in Person
  • Birth, Death and Marriage Certificates

    Service Description
    This website provides information to help you register and order certificates for vital events, such as a birth, death or marriage online, in person and by mail.

    What Service BC Can Do to Assist
    Service BC Centres accept applications and payments for Birth, Death, and Marriage certificates. Service BC Centres maintain a supply of forms for all Vital Statistics functions.

BizPal   

Information Online Service Service BC Centre in Person
  • BizPal

    Service Description
    BizPaL is an online tool that based on your business activity generates a personalized list of permits and licences required from three levels of government - local, provincial and federal - to start up your business.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Bizpal website through the Community Access Terminals (CATs).

Boater Safety   Federal Government

Information Online Service Service BC Centre in Person
  • Boater Safety

    Service Description
    The Canadian Coast Guard requires pleasure boaters to carry proof of competency with them on the water. Proof of competency is the completion of an accredited Safe Boating Course. This website provides information on the exam, how to register to write the exam and completing the exam online. Marine Training and Consulting Ltd. is approved by the Canadian Coast Guard to provide safe boating courses.

    What Service BC Can Do to Assist
    Service BC Centres are a point of sale location for home study boater manuals. They also proctor and mark Canadian Coast Guard approved exams. Fees apply.

Border Traffic Waits   

Information

Bowron Lake Circuit Canoe Reservations   

Information Online Service Telephone Service

British Columbia Association of Aboriginal Friendship Centres   

Information Online Service

British Columbia Distance Calculator   

Information

British Columbia Family Maintenance Enforcement Program    

Information Online Service
  • British Columbia Family Maintenance Enforcement Program

    Service Description
    The British Columbia Family Maintenance Enforcement Program (FMEP) monitors and enforces maintenance orders and agreements (for either child support or spousal support). Many maintenance payments are paid on time and in full, but some people like having a third party (FMEP) involved to track the payments.

British Columbia Health Authorities   

Information
  • British Columbia Health Authorities

    Service Description
    B.C.'s health authorities are committed to building a high-quality, patient-centred and sustainable health care system. Obtain Hospital address lists and Health Authorities area maps

British Columbia Maps   

Information
  • British Columbia Maps

    Service Description
    Highway, boundary, electrical, maintenance and service area, tourism and resource maps

Building and Safety Policy Branch   

Information Service BC Centre in Person
  • Building and Safety Policy Branch

    Service Description
    The Building and Safety Policy Branch is responsible for developing and implementing a modern legislative framework for regulating safety in the design, construction and occupancy of buildings.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Building Policy Branch website through the Community Access Terminals (CATs).

Buying a Home   Federal Government

Information Online Service
  • Buying a Home

    Service Description
    Canada Mortgage and Housing Corporation (CMHC) provides mortgage loan insurance that enables you to buy a home sooner with as little as 5% down payment. And CMHC is there with you every step of the way — with information before, during and after your home purchase.

Campfire, Open Burning and Forest Use Restrictions   

Information

Canada Business Service Centre Network   Federal Government

Information Online Service Service BC Centre in Person
  • Canada Business Service Centre Network

    Service Description
    The Canada Business Service Centre Network is a government information service for businesses and start-up entrepreneurs in Canada.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Canada Business website through the Community Access Terminals (CATs).

Canada Business Start up Assistant   Federal Government

Information Forms Online Service Service BC Centre in Person
  • Canada Business Start up Assistant

    Service Description
    The Business Start-up Assistant provides business start-up information from the federal and provincial governments, as well as other sources.

    What Service BC Can Do to Assist
    The Canada Business Start-up Assistant website is available on the Community Access Terminals (CATs) in Service BC Centres

Canada Customs and Revenue Agency   Federal Government

Information Forms Online Service Service BC Centre in Person
  • Canada Customs and Revenue Agency

    Service Description
    The Canada Customers and Revenue Agency (CRA) administers tax laws for the Government of Canada and for most provinces and territories, and various social and economic benefit and incentive programs delivered through the tax system.

    What Service BC Can Do to Assist
    Service BC Centres provide referral services for tax information. Income tax forms are available from the Canada Customs and Revenue Agency website which is a accessible from the Community Access Terminals (CATs).

Canada Education Savings Grant   Federal Government

Information Telephone Service
  • Canada Education Savings Grant

    Service Description
    The Canada Education Savings Grant (CESG) provides grants to Registered Education Savings Plan (RESP) contributors until the beneficiaries reach the age of 17.

Canada Learning Bond   Federal Government

Information Telephone Service
  • Canada Learning Bond

    Service Description
    The Canada Learning Bond program contributes a $500 bond to Registered Education Savings Plans opened by families receiving the National Child Benefit Supplement under the Canada Revenue Agency's Canada Child Tax Benefit program.

Canada Mortgage and Housing Corporation   Federal Government

Information Online Service

Canada Pension Plan (CPP) Disability Benefits   Federal Government

Information Forms

Canada Pension Plan Statement of Contributions Online Request   Federal Government

Information Online Service
  • Canada Pension Plan Statement of Contributions Online Request

    Service Description
    This service allows you to request a copy of your Canada Pension Plan Statement of Contributions. You should receive your statement by mail within five to ten business days. You must be a resident of Canada to use this service.

Canada Post   Federal Government

Information Online Service
  • Canada Post

    Service Description
    Forwarding your mail, obtaining a postal code, obtaining rate information

Canada Student Loans   Federal Government

Information Service BC Centre in Person
  • Canada Student Loans

    Service Description
    The Canada Student Loans Program provides loans and grants to Canadians attending a University, College, Trade School, or Vocational School, if they need help financing their education.

    What Service BC Can Do to Assist
    Students can use the Community Access Terminals (CATs) in Service BC Centres to apply for or obtain information about student loans.

Canada's Food Guide for First Nations, Inuit and Metis   Federal Government

Information
  • Canada's Food Guide for First Nations, Inuit and Metis

    Service Description
    A national food guide has been created which reflects the values, traditions and food choices of First Nations, Inuit and Métis. This new tailored food guide includes both traditional foods and store-bought foods that are generally available, affordable and accessible across Canada and provides unique images and content.

Canadian Coast Guard   Federal Government

Information Service BC Centre in Person
  • Canadian Coast Guard

    Service Description
    The Canadian Coast Guard (CCG) owns and operates the federal government’s civilian fleet, and provides key maritime services to Canadians.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Canada Coast Guard website through the Community Access Terminals (CATs).

Canadian Consumer Information Agency   Federal Government

Information Service BC Centre in Person
  • Canadian Consumer Information Agency

    Service Description
    A website that contains the consumer information, tools and services available from the most objective and reliable sources.

    What Service BC Can Do to Assist
    Service BC provides referral services for the Canadian Consumer Information Agency through the Community Access Terminals (CATs).

Canadian Retirement Income Calculator   Federal Government

Information Online Service

Canadian Rural Partnership   Federal Government

Information Service BC Centre in Person
  • Canadian Rural Partnership

    Service Description
    The Canadian Rural Partnership is the key policy framework supporting federal rural policy efforts. Through its online tool, the Community Information Database (CID), the Canadian Rural Partnership provides communities and governments with consistent, reliable and accessible information on economic and demographic factors at the community level.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Canadian Rural Partnership website through the Community Access Terminals (CATs).

Career Planning for Students and Parents   

Information
  • Career Planning for Students and Parents

    Service Description
    A career planning website for students and parents who are looking for information about: careers, going to post-secondary education or training, and the world of work.

Charitable Gaming   

Information Forms Online Service Service BC Centre in Person
  • Charitable Gaming

    Service Description
    Only charitable or religious organizations may be licensed to conduct charitable gaming events. To be considered charitable, organizations must be non-profit and exist primarily for public service or community benefit. The 'B' licence application fee is $25.00.

    What Service BC Can Do to Assist
    Service BC Centres provide assistance for those wishing to apply for 'B' and 'D' gaming licences for local charitable events (bingo, ticket raffle, special occasion casino and wheel of fortune) where gross sales for all events in one year do not exceed $20,000.

    D events cannot exceed $10,000 gross per year.

    Service BC accepts payment and application, but does not approve/issue licence. Turn around time is 3 business days.

    Organizations may apply online and pay with credit card.

Child Abuse Prevention   

Information Telephone Service

Child and Family Benefits Online Calculator   Federal Government

Information Online Service
  • Child and Family Benefits Online Calculator

    Service Description
    Use the calculator to determine the amount of Canada Child Tax Benefit (CCTB), Goods and services tax/harmonized sales tax (GST/HST) credit and any benefit or credit from related provincial or territorial programs, delivered by the Canada Revenue Agency (CRA), to which you may be entitled.

Child Care Resource and Referral Program   

Information Telephone Service
  • Child Care Resource and Referral Program

    Service Description
    The Child Care Resource and Referral Program provides support, resources and referral services for child care providers and parents in all communities in the province.

Child Care Search   

Information Online Service Service BC Centre in Person
  • Child Care Search

    Service Description
    Parents can search for licensed child care facilities by city, by postal code and by licence category using the new Child Care Search tool.

    What Service BC Can Do to Assist
    The Child Care Search website is available on the Community Access Terminals (CATs) in Service BC Centres.

Child Care Subsidy Program   

Information Forms Online Service Service BC Centre in Person
  • Child Care Subsidy Program

    Service Description
    The Child Care Subsidy is a monthly payment that helps British Columbia families meet the costs of child care. The website provides information on eligibility and the application process.

    What Service BC Can Do to Assist
    The Child Care Subsidy Program website is available on the Community Access Terminals (CATs) in Service BC Centres.

Child Support Calculator   

Information Online Service
  • Child Support Calculator

    Service Description
    The child support calculator lets you see how the Child Support Guidelines could be applied by a judge to set the amount of child support under an order in British Columbia. The formula in this calculator is based upon the paying parent's gross income and the number of children eligible for child support.

Children Who Witness Abuse Counselling Information   

Information Telephone Service
  • Children Who Witness Abuse Counselling Information

    Service Description
    This community-based program provides individual and group counselling services for children who witness abuse of a parent and to help break the intergenerational cycle of violence against women.

Children's Fitness Tax Credit   Federal Government

Information
  • Children's Fitness Tax Credit

    Service Description
    The children's fitness tax credit lets parents claim up to $500 per year for eligible fitness expenses paid for each child who is under 16 years of age at the beginning of the year in which the expenses are paid.

Citizenship and Immigration Canada   Federal Government

Information Forms Online Service Service BC Centre in Person
  • Citizenship and Immigration Canada

    Service Description
    Citizenship and Immigration Canada (CIC) manages the application process and guides applicants through the steps to becoming Canadian citizens.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Citizenship and Immigration Canada website through the Community Access Terminals (CATs).

Citizenship and Immigration Canada - Advice for Newcomers   Federal Government

Information Forms Online Service

Citizenship and Immigration Canada - Change of Address   Federal Government

Information Online Service

Citizenship Certificate   Federal Government

Information Forms
  • Citizenship Certificate

    Service Description
    This application is for Canadian citizens residing in Canada who wish to apply for a citizenship certificate as proof of Canadian citizenship. Supporting documents required will depend on whether the application is for a new certificate or to replace one that was lost, stolen, damaged or destroyed.

Commissioner for Taking Affidavits   

Service BC Centre in Person
  • Commissioner for Taking Affidavits

    Service Description
    There is no website associated with this service

    Commissioners for Taking Affidavits for British Columbia are empowered to administer oaths and take affidavits, declarations and affirmations concerning any cause, proceeding, matter or thing before the Supreme Court or any other Court in the Province.

    What Service BC Can Do to Assist
    At least one staff member in each Service BC Centre is appointed as a Commissioner for Taking Affidavits.

Community Living BC

Information Online Service
  • Community Living BC

    Service Description
    Funds community-based supports and services for eligible adults with developmental disabilities, creates policy to meet needs, determines eligibility for supports, and is the contact for families and adults when applying for services

Congratulatory Messages

Information Online Service
  • Congratulatory Messages

    Service Description
    Every year the Congratulatory Messages Program coordinates thousands of official greetings for the residents of British Columbia on significant birthdays and wedding anniversaries.

Conservation Data Centre   

Information Online Service

Consumer Protection    

Information Service BC Centre in Person
  • Consumer Protection

    Service Description
    The Business Practices and Consumer Protection Authority (BPCPA) delivers consumer protection services throughout British Columbia.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Consumer Protection website through the Community Access Terminals (CATs).

Consumer Taxes   

Information Service BC Centre in Person
  • Consumer Taxes

    Service Description
    The Ministry of Small Business and Revenue runs various consumer tax programs including hotel room tax, motor fuel tax, provincial sales tax, and tobacco tax.

    For information regarding the BC Farmer Identity Cards for PST exemptions, see http://www.bcac.bc.ca/ bc_farmer_identity_card.htm

    What Service BC Can Do to Assist
    Service BC Centres provide forms for hotel room tax, registration, vendor registration, and remittance. Offices also accept monthly remittances for sales tax and equipment/business sale and can assist with problems or inquiries.

Corporate Registry   

Information Service BC Centre in Person
  • Corporate Registry

    Service Description
    The Corporate Registry allows business and society name searches, company name searches, registrations, partnership/proprietorship searches. The Corporate Registry provides the legal framework and files documents for the incorporation, registration, maintenance and dissolution of companies, societies and co-operatives active in British Columbia.

    Registration of Proprietorships/Partnerships can be done online at http://www.onestopbc.ca

    What Service BC Can Do to Assist
    Forms to register a society or a partnership/proprietorship are available from your local Service BC Centre. Various Service BC Centres stock Self-Counsel Press forms to register a limited or incorporated company. If, however, your local office does not sell Self-Counsel Press Publications, you will be able to obtain these forms from a stationary store.

    Service BC Centres can assist in the Reservation of the Business Names for Societies, Co-Operatives, Partnerships/Proprietorships, BC Corporations and Extra provincial Companies and usually take two working days to finalize the transaction.

Court Services   

Information Online Service Service BC Centre in Person Telephone Service
  • Court Services

    Service Description
    The Court Services Branch is responsible for providing timely and equitable access to all patrons of the various levels of courts in British Columbia, including provincial, county, supreme and the BC Court of Appeal.

    What Service BC Can Do to Assist
    Service BC Centres:
    • respond to telephone and general enquiries from the public;
    • provide the public with information packages on small claims court;
    • provide statistical information to the nearest court administrator;
    • fax copies of any dispute to the appropriate court registry.


    Service BC Centres do not accept or account for restitution, trust fines, federal fines or municipal fines. Cheques or money orders in payment of these fines can be accepted and forwarded to the appropriate court registry. In these cases, the customer is advised that the Service BC Centre does not accept responsibility for transmission of the funds, and they are not counted as received until in possession of the appropriate court.

Court Services Online   

Information Online Service
  • Court Services Online

    Service Description
    Court Services Online is British Columbia's electronic court registry.

Criminal Record Checks   

Information Forms
  • Criminal Record Checks

    Service Description
    Under the Criminal Records Review Act, anyone who works with children or who has unsupervised access to children must submit to a Criminal Record Check.

Crisis Intervention and Suicide Prevention   

Information Telephone Service
  • Crisis Intervention and Suicide Prevention

    Service Description
    Throughout the province, trained volunteers, supported by professionals, provide telephone crisis intervention for people experiencing emotional distress.

Crown Land Registry   

Information Online Service Service BC Centre in Person
  • Crown Land Registry

    Service Description
    The Crown Land Registry Information System is a computerized record of Land Act surface encumbrance information for Crown land in British Columbia.

    What Service BC Can Do to Assist
    Service BC Centres:
    • provide computerized Crown land status information to the public
    • when available, carry copies of lists of Crown land currently available to the public for purchase, lease, etc.
    • If a published list is not available, staff will provide the public with contact addresses and telephone numbers for the land office managing the area of interest.

Crown Publications   

Information Online Service Service BC Centre in Person
  • Crown Publications

    Service Description
    Crown Publications offers a variety of special interest books for sale including BC Government publications and legislation, Federal Government code books, nautical charts, topographical, road, street, and world wall maps, as well as a wide selection of B.C. specific books.

    What Service BC Can Do to Assist
    Service BC Centres provide links to the Crown Publications website through Community Access Terminals (CATs).

Cycling BC's Trans Canada Trail   

Information
  • Cycling BC's Trans Canada Trail

    Service Description
    Information and maps to guide you through some of the province's most stunning landscapes as you explore BC's Trans Canada Trail.

Dealing with Sudden Death   

Information

Death Registration and Certificates   

Information Forms Online Service

Debt Collection   

Information Forms Online Service
  • Debt Collection

    Service Description
    The professional page for debt collection agencies, debt collectors, bailiffs, and debt poolers.

Disability WebLinks   Federal Government

Information
  • Disability WebLinks

    Service Description
    Persons with Disabilities Online Access to services and information for persons with disabilities, family members, caregivers and all Canadians.

Dispute Resolution   

Information
  • Dispute Resolution

    Service Description
    The Ministry of Attorney General's Dispute Resolution Office develops and promotes non-adversarial dispute resolution options within the justice system and government.

Drive BC   

Information Telephone Service
  • Drive BC

    Service Description
    Obtain current road conditions in British Columbia

Driver's Licence Services   

Information Service BC Centre in Person
  • Driver's Licence Services

    Service Description
    You'll find the information you need, whether you're getting your first passenger vehicle, motorcycle, or commercial licence, renewing or replacing an existing licence, or have recently moved to B.C.

    What Service BC Can Do to Assist
    Service BC Centres provide front line driver's licence services in 29 locations throughout the province. For a list of locations, click here.

    Services include Driver Written Testing, Vision Screening for all classes of driver’s licences, Licence issuance; Drivers Licence Road Sense Manuals and Brochures; Drivers Licence Abstracts, Address Changes; Snowmobile registrations, transfers; Issuance of Commercial Vehicle Inspection Program forms and decals; Forms and information on Vehicle Impoundments; Administrative Driving Prohibitions and suspensions; Accepts payments for traffic fines and Driver Premiums.

Early Childhood Educator Loan Assistance Program   

Information Forms
  • Early Childhood Educator Loan Assistance Program

    Service Description
    The Ministry of Children and Family Development (MCFD) recognizes the importance of recruiting and retaining qualified Early Childhood Educators (ECEs). In response to this the MCFD in partnership with the Ministry of Advanced Education and Labour Market Development (AVED) has implemented the British Columbia Early Childhood Educator Loan Assistance Program. Under this program, recent ECE graduates may be eligible for a maximum award of $2,500 to assist in the repayment of their B.C. student loan.

Early Childhood Educators Incentive Grant Program   

Information Forms Telephone Service
  • Early Childhood Educators Incentive Grant Program

    Service Description
    The Ministry of Children and Family Development recognizes the importance of recruiting qualified Early Childhood Educators (ECEs) to support the availability of quality child care spaces. This grant provides ECEs who have not worked in a licensed child care facility for at least two years with an incentive grant to attract them to employment in a licensed child care facility.

Early Childhood Educators Registry   

Information Forms Telephone Service

Education Programs and Services for Parents   

Information

Elections BC   

Information Online Service
  • Elections BC

    Service Description
    The Elections BC website provides information about provincial elections, electoral events and an online voter registration system.

Electrical and Gas Permits   

Information Forms Service BC Centre in Person Telephone Service
  • Electrical and Gas Permits

    Service Description
    The Homeowners section of the B.C. Safety Authority website gives you information about electrical and gas permits, how to find licensed electrical and gas contractors, what to look for in a contractor, and more.

    What Service BC Can Do to Assist
    Service BC Centres, in areas where a BC Safety Authority Office does not exist, can provide electrical and gas applications and permits and inspection requests. Contractors can do this online themselves.

Electronic Forest Management Initiative   

Information Online Service
  • Electronic Forest Management Initiative

    Service Description
    The e-FM initiative includes a suite of ministry applications that are available to Ministry business partners and focuses on business transformation, efficient approval processes and electronic transactions and records.

Emergency Social Services   

Information
  • Emergency Social Services

    Service Description
    Short-term assistance to British Columbians who are forced to leave their homes because of fire, floods, earthquakes or other emergencies.

Employers' Advisor Office   

Information Forms Telephone Service
  • Employers' Advisor Office

    Service Description
    Employers' Advisers provide independent advice, assistance, representation and training to employers, potential employers and employer associations concerning workers' compensation issues.

Employment Insurance Family Supplement   Federal Government

Information
  • Employment Insurance Family Supplement

    Service Description
    The Family Supplement is a feature of Employment Insurance (EI) that provides additional benefits to low-income families with children.

Employment Standards Information   

Information Service BC Centre in Person Telephone Service
  • Employment Standards Information

    Service Description
    The Employment Standards Branch administers the Employment Standards Act and Regulation, which set minimum standards of wages and working conditions in most workplaces.

    What Service BC Can Do to Assist
    Service BC Centres provide copies of the publication 'Guide to the Employment Standards Act' free of charge to employers and employees.

    Service BC Centre provide access to the Employment Standards Information website through the Community Access Terminals (CATs). Clients can obtain Self Help Kits and complaint forms from this website.

Employment Standards Information - Pregnancy Leave   

Information

Employment Standards Tribunal   

Information Forms Telephone Service
  • Employment Standards Tribunal

    Service Description
    The role of the Employment Standards Tribunal is to hear employment standards appeals and applications for reconsideration filed with the tribunal.

Enquiry BC   

Information Telephone Service
  • Enquiry BC

    Service Description
    Enquiry BC is a provincial call centre that provides services to all British Columbia residents, on behalf of provincial government ministries, Crown corporations and public agencies.

Entrepreneurs with Disabilities Program   Federal Government

Information
  • Entrepreneurs with Disabilities Program

    Service Description
    The Entrepreneurs with Disabilities Program provides services to entrepreneurs with disabilities who live in western Canadian communities and who are seeking to start up or expand a small or medium-sized business.

Environmental Emergency Reporting   

Information Telephone Service

Explore BC Parks   

Information Online Service Service BC Centre in Person Telephone Service
  • Explore BC Parks

    Service Description
    Information on BC Parks and campground registration both online and by phone.

    What Service BC Can Do to Assist
    Service BC Centres accept payments, other than credit cards, for BC Parks reservations anywhere in the Province.

Exporting   Federal Government

Information Telephone Service
  • Exporting

    Service Description
    Information for entrepreneurs on setting up an exporting business.

Family Bonus   Federal Government

Information Service BC Centre in Person
  • Family Bonus

    Service Description
    The BC Family Bonus Program provides non-taxable monthly payments to help low and modest-income families with the cost of raising children under age 18. Benefits are combined with the Canada Child Tax Benefit (CCTB) into a single monthly payment.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the BC Family Business Program website through the Community Access Terminals (CATs).

Family Justice Centre   

Information Service BC Centre in Person
  • Family Justice Centre

    Service Description
    The Family Justice website provides information about a number of issues of interest to BC couples who have separated or who are about to separate and making decisions about child custody, guardianship access or support.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Family Justice website through the Community Access Terminals (CATs).

Farm Classification   

Information Forms

Farm Labour Contractor   

Information Telephone Service

Farm Worker Information   

Information Telephone Service

Federal Student Work Experience Program   Federal Government

Information Online Service
  • Federal Student Work Experience Program

    Service Description
    The public service of Canada offers programs for university and college students who want to work for the public service while still in school.

Film Classification   

Information Forms Telephone Service
  • Film Classification

    Service Description
    Consumer Protection Authority provides film content information so the public can make informed viewing choices for themselves and their families.

Find a Physician   

Information Online Service
  • Find a Physician

    Service Description
    The Physician Directory provides information about individual physicians, including contact information and qualifications, and whether or not they are accepting new patients (family physicians only).

Fire Danger Rating   

Information

First Citizens Fund   

Information
  • First Citizens Fund

    Service Description
    The First Citizens Fund is available for cultural, educational and economic development for Aboriginal people in British Columbia.

Flood Emergency   

Information Telephone Service
  • Flood Emergency

    Service Description
    Staff of the River Forecast Centre (RFC) collect and interpret snow, meteorological and streamflow data to provide warnings and forecasts of stream and lake runoff conditions around the province.

Flood Forecasts, Advisories and Warnings   

Information
  • Flood Forecasts, Advisories and Warnings

    Service Description
    Staff of the River Forecast Centre (RFC) collect and interpret snow, meteorlogical and streamflow data to provide warnings and forecasts of stream and lake runoff conditions around the province which are posted here.

Food Protection Services   

Information
  • Food Protection Services

    Service Description
    Food Protection Services provide policy and scientific advice to the local Health Authorities. In conjunction with the Health Authorities, Food Protection Services develop guidelines and information that are used as a basis for programs administered by the Health Authorities.

FOODSAFE   

Information
  • FOODSAFE

    Service Description
    The FOODSAFE website is a resource for instructors, educators, foodservices, workers and consumers in British Columbia.

Foreign Work Permits   Federal Government

Information Telephone Service
  • Foreign Work Permits

    Service Description
    The Work Permits program issues work permits to eligible foreign workers who wish to work temporarily in Canada, provides information on the related application process, and issues visitor records to business visitors.

Foundations Skills Assessment   

Information Online Service
  • Foundations Skills Assessment

    Service Description
    The Foundation Skills Assessment is an annual province-wide assessment of British Columbia students' academic skills, and provides a snapshot of how well BC students are learning foundation skills in Reading Comprehension, Writing, and Numeracy.

    The assessment is administered each year to Grade 4 and 7 students in public and provincially funded independent schools.

    Parents of students in grades 4 and 7 will find FSA 2009 Information for Parents a useful introduction. This new online resource includes key facts, sample questions and tests, tips on preparing students, and a rundown of what to expect.

Francophone Affairs   

Information Service BC Centre in Person
  • Francophone Affairs

    Service Description
    This website provides links to all government services and publications that are available in French.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Francophone Affairs website through the Community Access Terminals (CATs).

Freedom of Information Requests   

Information Service BC Centre in Person

FrontCounter BC   

Information Service BC Centre in Person Telephone Service
  • FrontCounter BC

    Service Description
    At FrontCounter BC offices across the province, natural resource clients obtain all the information and authorizations they need to start or expand a business.

    What Service BC Can Do to Assist
    Service BC provides and manages Community Access Terminals (CATs) at Front Counter BC locations, provides access to the Electronic Government Revenue Management System (eGARMS) used by Front Counter BC, and provides telephone and email response to Front Counter BC through Enquiry BC. The FrontCounter BC website is available on the Community Access Terminals (CATs) in Service BC Centres.

GED Transcript   

Information Forms
  • GED Transcript

    Service Description
    Order your General Education Development (GED) transcripts and certificates.

Genealogical Services   

Information Forms
  • Genealogical Services

    Service Description
    Obtain an Application for Genealogical Search Of Marital Records form

George Massey Tunnel Bicycle Shuttle Schedule   

Information Telephone Service

Goods and Services Tax   Federal Government

Information

Government of Canada   Federal Government

Information Service BC Centre in Person
  • Government of Canada

    Service Description
    The Government of Canada website provides links to programs and services offered by the Government of Canada.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Government of Canada website through the Community Access Terminals (CATs).

Graduated Licensing Program   

Information Service BC Centre in Person
  • Graduated Licensing Program

    Service Description
    B.C.'s Graduated Licensing Program (GLP) lets you get on-road experience, while putting special restrictions on your licence that help reduce your risk of crashing.

    What Service BC Can Do to Assist
    Service BC Centres provide front line services for driver's license services in 29 locations throughout the province. For a list of locations, click here.

Group Camping and Picnicking for Groups   

Information Telephone Service

Guaranteed Income Supplement   Federal Government

Information Telephone Service
  • Guaranteed Income Supplement

    Service Description
    The Guaranteed Income Supplement provides additional money, on top of the Old Age Security pension, to low-income seniors living in Canada.

Guide to Government of Canada Services for Children and their Families   Federal Government

Information

handyDART Transit   

Information Telephone Service
  • handyDART Transit

    Service Description
    handyDART is a special transportation service for eligible persons with a disability who cannot use regular public transport due to mobility issues.

Health Canada   Federal Government

Information
  • Health Canada

    Service Description
    Health Canada is the Federal department responsible for helping Canadians maintain and improve their health.

Health Insurance B.C.   

Information
  • Health Insurance B.C.

    Service Description
    Health Insurance BC administers the Medical Services Plan (MSP) and PharmaCare programs on behalf of the B.C. government.

Health Toll-Free Information Lines   

Information Telephone Service

HealthLinkBC   

Information Telephone Service
  • HealthLinkBC

    Service Description
    HealthLinkBC is a self-care program that is available 24 hours a day. This website helps you better understand and manage your health.

Helpline for Children   

Information Telephone Service
  • Helpline for Children

    Service Description
    Child abuse prevention website providing information and phone numbers

Highway Route Information   

Information
  • Highway Route Information

    Service Description
    Information on major highway routes, exits, landmarks, inland ferry schedules, disaster response routes

HighwayCams   

Information
  • HighwayCams

    Service Description
    View highway conditions, traffic volumes, and weather information at a glance.

Home Owner Grants   

Information
  • Home Owner Grants

    Service Description
    The purpose of the home owner grant is to help reduce the amount of residential property tax British Columbians pay. The home owner grant applies to taxes paid by British Columbians to their municipality or to the Surveyor of Taxes for rural areas.

Home Owners Grant for Seniors   

Information Telephone Service
  • Home Owners Grant for Seniors

    Service Description
    Information on the Provincial Home Owner Grant. The grant reduces the amount of property taxes you have to pay.

Homeowner Protection Office   

Information Online Service
  • Homeowner Protection Office

    Service Description
    The Homeowner Protection Office (HPO) provides basic consumer protection legislation and regulatory improvements within the residential construction sector for the main purpose of strengthening consumer protection for buyers of new homes, helping bring about improvements to the quality of residential, construction, and supporting research and education respecting residential construction in British Columbia.

Housing Programs and Financial Assistance   Federal Government

Information Online Service
  • Housing Programs and Financial Assistance

    Service Description
    Financial assistance takes the form of forgivable loans or non-repayable contributions, and can be used to fund repairs, renovations, accessibility modifications, the creation of low-income rental units, and home adaptations. Programs are available for low-income households, seniors, and persons with disabilities.

How to Get Married in B.C.   

Information Forms

How to Order a Marriage Certificate   

Information Forms Online Service

Human Resources and Social Development Canada   Federal Government

Information Service BC Centre in Person
  • Human Resources and Social Development Canada

    Service Description
    Human Resources and Social Development Canada provides information and programs on income security and social development, skills and employment, and education.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Human Resource and Social Development Canada website through the Community Access Terminals (CATs).

Hunter Number Cards   

Information Service BC Centre in Person
  • Hunter Number Cards

    Service Description
    BC residents who wish to obtain a Resident Hunting Licence must first complete and pass a hunter safety training course, and then obtain their BC Hunter Number Card. The Conservation and Outdoor Recreation Education (CORE) program is administered by the BC Wildlife Federation.

    What Service BC Can Do to Assist
    Service BC Centres have hunter number cards available. Service BC Centres recommend hunters ensure they meet all requirements two months in advance of a hunt.

Hunting Guide Outfitter Licensing   

Information
  • Hunting Guide Outfitter Licensing

    Service Description
    The guide outfitter licence is issued annually and allows the guide outfitter to operate a guiding business. Without the licenced guide outfitter there can be no business. The responsibility for issuing guide licences and guide outfitter certificates lies with the Regional Fish and Wildlife Managers within the eight (8) Wildlife Management Regions in the province.

Hunting in BC   

Information Service BC Centre in Person
  • Hunting in BC

    Service Description
    BC residents who have obtained Hunter Number Cards can apply for hunting licenses and species tags.

    What Service BC Can Do to Assist
    Service BC Centres have hunting licences and species tags available for B.C. Residents and non-B.C. Residents as well as hunters from outside of Canada.

I Map BC   

Information Service BC Centre in Person
  • I Map BC

    Service Description
    A window to natural resources in BC

    What Service BC Can Do to Assist
    Service BC Centres provide access to the I Map BC website through the Community Access Terminals (CATs).

Identity Theft   

Information
  • Identity Theft

    Service Description
    Identity theft happens when your personal information is stolen and this can be done in a variety of sneaky and illegal ways.

Immigrating to British Columbia   

Information

Importing   Federal Government

Information Telephone Service
  • Importing

    Service Description
    Information for entrepreneurs on setting up an importing business.

Income Assistance Estimator   

Information Online Service
  • Income Assistance Estimator

    Service Description
    This estimator is for people who need to apply for income assistance. It provides information about eligibility requirements for collecting assistance and estimates the amount of assistance they might receive.

Income Taxes for Individuals   

Information

Income Taxes for Small Business   

Information

Independent Schools   

Information Online Service
  • Independent Schools

    Service Description
    Independent schools offer parents alternatives to a public school education.

Indian Registry System (IRS) / Certificate of Indian Status (CIS)   Federal Government

Information Online Service
  • Indian Registry System (IRS) / Certificate of Indian Status (CIS)

    Service Description
    This service supports the following business functions: Register eligible First Nations (FN) individuals as Registered Indians under the Indian Act in the Indian Registry; Record life events (e.g., birth, death, marriage, adoption, etc.) in the Indian Registry; Issue Certificates of Indian Status (Status Cards) to identify FN persons as eligible for services and benefits that are specifically designed for Registered Indians; Renew or replace Certificates of Indian Status.

Industry Canada   Federal Government

Information Service BC Centre in Person
  • Industry Canada

    Service Description
    Industry Canada works to improve conditions for investment in the areas of trade, technology, scientific research, telecommunications policy, tourism, and small business development.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Industry Canada website through the Community Access Terminals (CATs).

Industry Training Authority   

Information Service BC Centre in Person
  • Industry Training Authority

    Service Description
    The Industry Training Authority (ITA) oversees B.C.'s industry training and apprenticeship system, providing a skilled workforce for industry and career development opportunities for British Columbians

    What Service BC Can Do to Assist
    Service BC Centres supervise and invigilate ITA exams. Service BC Centres provide access to the Industry Canada website through the Community Access Terminals (CATs).

InfoBasket   

Information
  • InfoBasket

    Service Description
    Your link to Agri-Food information

Information for B.C. Employers    

Information

Inland Ferry Schedules   

Information Telephone Service
  • Inland Ferry Schedules

    Service Description
    Schedule, crossing time, passenger and vehicle capacity and contact information

Insurance Corporation of BC   

Information Service BC Centre in Person
  • Insurance Corporation of BC

    Service Description
    The Insurance Corporation of British Columbia (ICBC) is a provincial Crown corporation that provides universal auto insurance to B.C. motorists. In addition, the corporation is responsible for driver licensing, vehicle registration and licensing.

    What Service BC Can Do to Assist
    Service BC Centres provide front line services for driver's license services in 29 locations throughout the province. For a list of locations, click here.

Interim Federal Health Program   Federal Government

Information Telephone Service
  • Interim Federal Health Program

    Service Description
    The Interim Federal Health Program provides temporary health insurance to refugees, protected persons and refugee claimants, as well as to their dependants, in Canada who are not yet covered by a provincial or territorial health insurance plan.

International Driving Permit   Federal Government

Information
  • International Driving Permit

    Service Description
    An International Driving Permit (IDP) is a special driving licence for tourists. An IDP allows licensed motorists to drive in international traffic without further tests or applications. It is proof that the holder possesses a valid driving licence, issued by a competent authority, in his or her country of residence.

Invest British Columbia   

Information

Kidsport   

Information Forms
  • Kidsport

    Service Description
    Kidsport is a community-based sport funding program that provides grants for children aged 6 – 18 to participate in a sport season of their choice

Kindergarten to 12 Education Reporting   

Information
  • Kindergarten to 12 Education Reporting

    Service Description
    The Ministry of Education provides reporting on the Province of British Columbia education system to Grade 12, with a primary focus on student achievement.

Labour Relations Board   

Information
  • Labour Relations Board

    Service Description
    The BC Labour Relations Board is an independent, administrative tribunal with the mandate to mediate and adjudicate employment and labour relations matters related to unionized workplaces.

Land Titles Searches   

Information Online Service Service BC Centre in Person
  • Land Titles Searches

    Service Description
    The purpose of conducting a land title search could be to confirm the registered owner and/or legal description of the land or restricted interests such as: legal notations; charges, liens and interests; undersurface rights; restrictive covenants, and pending applications.

    What Service BC Can Do to Assist
    Service BC Centres provide computerized title search information to the public, Crown, Crown agencies and taxing authorities. Fees Apply

    Service BC staff are able to conduct a search with a title number, parcel identifier number, legal description or a registered owner's name and can also conduct document searches for most titles.

Language Instruction for Newcomers to Canada (LINC) Program   Federal Government

Information Telephone Service

Learner's License Testing   

Information Service BC Centre in Person
  • Learner's License Testing

    Service Description
    Information on the steps required to get your first passenger (Class 5) licence, including the knowledge test, the L (learner) and N (novice) stages, and road tests.

    What Service BC Can Do to Assist
    Service BC Centres provide front line services for driver's license services in 29 locations throughout the province. For a list of locations, click here.

LearnNowBC   

Information Online Service
  • LearnNowBC

    Service Description
    A connection to educational opportunities and services in British Columbia for all Kindergarten to Grade 12 learners, including adults.

Legal Change of Name Info and Registration   

Information Online Service Service BC Centre in Person
  • Legal Change of Name Info and Registration

    Service Description
    Register and order certificates online for change of name

    What Service BC Can Do to Assist
    Service BC Centres:
    • maintain a supply of forms for all Vital Statistics functions
    • issues marriage licenses over the counter
    • direct requests for information to their Vital Statistics regional manager as required
    • provide information on where similar services may be obtained from other provinces and countries.

Legal Services Society   

Information Service BC Centre in Person
  • Legal Services Society

    Service Description
    Information on the organization that provides legal aid in B.C. and its services.

    What Service BC Can Do to Assist
    Service BC Centres provide services on behalf of the Legal Services Society of British Columbia by:
    • carrying LSS legal information publications
    • assisting clients to navigate Internet-based legal resources
    • acting as a mail and fax drop-off/pick-up point for LSS clients
    • assisting clients to contact the LSS call centre

Lifestyle Carbon Calculator   

Information Online Service
  • Lifestyle Carbon Calculator

    Service Description
    The LiveSmart BC Lifestyle Carbon Calculator is an easy way for you to estimate your annual greenhouse gas (GHG) emissions while learning about some great rebates and incentives that will help you save money, save energy, and save the planet.

Liquor Licensing in B.C.   

Information Forms

Literature for the Blind   Federal Government

Information Telephone Service
  • Literature for the Blind

    Service Description
    The Literature for the Blind service offers postage-free delivery for items used by visually impaired persons.

Lobbyist Registry   

Information Telephone Service
  • Lobbyist Registry

    Service Description
    Registry for all people who are paid to lobby government. The information in the registry is accessible to the public.

Locate a Child Care Resource and Referral Office in B.C.   

Information Telephone Service

Logging Tax Permits   

Information Service BC Centre in Person
  • Logging Tax Permits

    Service Description
    Information for persons who sell logs, standing timber, cutting rights, or who acquire logs for manufacture, in British Columbia.

    What Service BC Can Do to Assist
    Service BC Centres accept logging tax payments from the public on behalf of the Ministry of Forests Income Tax Branch

Manage Post Partum Depression   

Information
  • Manage Post Partum Depression

    Service Description
    If you have the ""baby blues"" after childbirth, you're not alone—about half of women have a few days of mild depression after having a baby.

Manufactured Home Registry   

Information Service BC Centre in Person
  • Manufactured Home Registry

    Service Description
    The Manufactured Home Registry distinguishes British Columbia as the only jurisdiction in Canada that protects a person's investment in a manufactured home by having a central register of ownership details and controlling the movement of homes within British Columbia.

    What Service BC Can Do to Assist
    Service BC Centres:
    • provide forms for various Manufactured Homes transactions:
    • issue transport permits
    • accept applications and payments for certain transactions
    • Service BC staff can not accept items which involve a bill of sale.

Marriage Licences   

Information Forms Online Service Service BC Centre in Person
  • Marriage Licences

    Service Description
    Information to help you register and order marriage certificates online, in person or by mail.

    What Service BC Can Do to Assist
    Service BC Centres:
    • maintain a supply of forms for all Vital Statistics functions
    • issues marriage licenses over the counter
    • direct requests for information to their Vital Statistics regional manager as required
    • provide information on where similar services may be obtained from other provinces and countries.

Medical Services Plan   

Information Service BC Centre in Person
  • Medical Services Plan

    Service Description
    Health Insurance BC provides medical and drug coverage to all eligible British Columbians

    What Service BC Can Do to Assist
    Service BC Centres:
    • provide applications for new residents, premium and temporary premium assistance, change forms and accept these documents on behalf of MSP.
    • accept payments for MSP premiums.

Mineral Titles Search   

Information Online Service Service BC Centre in Person
  • Mineral Titles Search

    Service Description
    Mineral Titles Online (MTO) is an Internet-based mineral titles administration system that allows mineral exploration industry to acquire and maintain a mineral titles by selecting the area on a seamless digital GIS map of British Columbia and pay the associated fees electronically.

    What Service BC Can Do to Assist
    Service BC Centres provide online access and can assist with obtaining a first time Free Miner Certificate.

Ministry of Agriculture and Lands   

Information

Ministry of Housing and Social Development   

Information Online Service Service BC Centre in Person
  • Ministry of Housing and Social Development

    Service Description
    The Ministry of Housing and Social Development provides temporary assistance, disability assistance, supplementary assistance and employment programs for British Columbians in need.

    What Service BC Can Do to Assist
    Service BC Centres in specific communities (see listing provided below) provide information, brochures and forms regarding Ministry of Housing and Social Development programs and services. These Service BC Centres are also able to witness signatures, verify identification and accept and forward documents to the Ministry of Housing and Social Development.

    The following Service BC Centres provide the above noted services: Ashcroft, Atlin, Bella Coola, Burns Lake, Chetwynd, Clinton, Creston, Dease Lake, Fort St. James, Ganges, Golden, Hazelton, Houston, Invermere, Lillooet, Nakusp, Port Hardy, Queen Charlotte, Revelstoke, Stewart, Squamish, and Valemount.

MLA's - Contact Your MLA   

Information

Motor Vehicle Information   

Information Service BC Centre in Person
  • Motor Vehicle Information

    Service Description
    The Insurance Corporation of British Columbia (ICBC) provides vehicle registration, insurance, driver licensing to B.C. motorists.

    What Service BC Can Do to Assist
    The Service BC Centres in Atlin and Dease Lake provide these services. In all other areas of the province, these transactions are performed through ICBC insurance brokers.

MT Mida Data   

Information Online Service Service BC Centre in Person
  • MT Mida Data

    Service Description
    Mineral Titles Online (MTO) is an Internet-based mineral titles administration system that allows mineral exploration industry to acquire and maintain a mineral titles by selecting the area on a seamless digital GIS map of British Columbia and pay the associated fees electronically.

    What Service BC Can Do to Assist
    Service BC Centres provide online access and can assist with obtaining a first time Free Miner Certificate.

Municipal - Civic Info (Local Government)   

Information Service BC Centre in Person
  • Municipal - Civic Info (Local Government)

    Service Description
    CivicInfo BC is an information service for those who work, or have an interest in British Columbia's local government sector. CivicInfo BC offers a wide range of services, most of which are freely available through this website.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the CivicInfo BC website through the Community Access Terminals (CATs).

Name Changes   

Information Forms Service BC Centre in Person
  • Name Changes

    Service Description
    Information on legally changing your name.

    What Service BC Can Do to Assist
    Service BC Centres: maintain a supply of forms for all Vital Statistics functions; provide information on where similar services may be obtained from other provinces and countries.

Name Request Online   

Information Online Service
  • Name Request Online

    Service Description
    Submit a business or corporate name for approval by B.C. Registry staff.

Navigable Waters   Federal Government

Information Service BC Centre in Person
  • Navigable Waters

    Service Description
    The Navigable Waters Protection Program (NWPP) is responsible for the protection of the public right to navigation and the protection of the environment through the administration of the Navigable Waters Protection Act (NWPA).

    What Service BC Can Do to Assist
    Service BC Centres have been appointed as acceptance agents for the deposit of Navigable Waters Protection Application plans.

Newcomer's Guide to Canadian Housing   Federal Government

Information
  • Newcomer's Guide to Canadian Housing

    Service Description
    Canada Mortgage and Housing Corporation (CMHC) guide to help you find a comfortable place to live in a friendly neighbourhood.

Notary Public    

Information Service BC Centre in Person
  • Notary Public

    Service Description
    * This is information only. There is no web site associated with this service.

    Notary Publics are empowered to administer oaths, take affidavits, declarations and acknowledgements, attest documents and provide notarial certificates.

    What Service BC Can Do to Assist
    Service BC staff act as notaries in the following locations: Atlin, Bella Coola, Burns Lake, Chetwynd, Dease Lake, Fort Nelson, Fort St. James, Houston, Lillooet, Mackenzie, Merritt, Nakusp, Queen Charlotte, Stewart, and Ucluelet.

Official Anniversary and Birthday Greetings Congratulatory Messages   

Information Online Service Service BC Centre in Person
  • Official Anniversary and Birthday Greetings Congratulatory Messages

    Service Description
    The Congratulatory Messages Program co-ordinates thousands of official greetings for the residents of British Columbia on significant birthdays and wedding anniversaries.

    What Service BC Can Do to Assist
    Service BC Centres provide online access to the Congratulatory Messages Program website through the Community Access Terminals (CATs) in Service BC Centres.

Offshore Oil and Gas   

Information Service BC Centre in Person
  • Offshore Oil and Gas

    Service Description
    The Offshore Oil and Gas website tracks the activities of the British Columbia Offshore Oil and Gas Branch. It is also a repository of reports, presentations, publications, maps and other information associated with the development of British Columbia's offshore oil and gas resources.

    What Service BC Can Do to Assist
    Service BC Centres provide online access to the BC Offshore Oil and Gas website through the Community Access Terminals (CATs).

Old Age Security Pension   Federal Government

Information
  • Old Age Security Pension

    Service Description
    The Old Age Security (OAS) Pension is a monthly benefit available to most Canadians 65 years of age or older who have lived in Canada for at least 10 years.

Olympic Commerce   

Information Online Service Service BC Centre in Person
  • Olympic Commerce

    Service Description
    The 2010 Commerce Centre, informs, educates and connects businesses to the opportunities of the 2010 Olympic and Paralympic Winter Games.

    What Service BC Can Do to Assist
    Service BC Centres provide online access to the 2010 Commerce website through the Community Access Terminals (CATs).

OneStop Business Registration   

Information Online Service Service BC Centre in Person
  • OneStop Business Registration

    Service Description
    OneStop Business Registry allows you to register a business or change a business address, and complete multiple government applications quickly and efficiently.

    What Service BC Can Do to Assist
    Forms to register a society or a partnership/proprietorship are available from your local Service BC Centre. Various Service BC Centres stock Self-Counsel Press forms to register a limited or incorporated company, however, if your local office does not sell Self-Counsel Press Publications, you will be able to obtain these forms from a stationary store.

    Service BC Centres can assist in the Reservation of the Business Names for Societies, Co-Operatives, Partnerships/Proprietorships, BC Corporations and Extra provincial Companies and usually take two working days to finalize the transaction.

Open School   

Information Online Service
  • Open School

    Service Description
    Provides quality educational resources and services for: parents, students, the public sector, including K-12 and adult education.

Opportunities Fund for Persons with Disabilities   Federal Government

Information Forms
  • Opportunities Fund for Persons with Disabilities

    Service Description
    The Opportunities Fund for Persons with Disabilities provides funding for national, regional and local projects that assist people with disabilities in preparing for and finding employment or self-employment, as well as acquiring the skills necessary to maintain that new employment.

Order of Canada   Federal Government

Information
  • Order of Canada

    Service Description
    Eligibility and nominations - Any person or group is welcome to nominate a deserving individual as candidate for appointment to the Order of Canada. The Order of Canada is the centrepiece of Canada’s honours system and recognizes a lifetime of outstanding achievement, dedication to the community and service to the nation. The Order recognizes people in all sectors of Canadian society. Their contributions are varied, yet they have all enriched the lives of others and made a difference to this country.

Order Your Marriage Certificate Online   

Information Online Service
  • Order Your Marriage Certificate Online

    Service Description
    From this website you will be able to order the official, legal, certificates or certified photocopies of registration for vital events that have taken place in British Columbia such as marriage, birth or death.

Pardons   Federal Government

Information Forms Service BC Centre in Person Telephone Service
  • Pardons

    Service Description
    A pardon allows people who were convicted of a criminal offence, but have completed their sentence and demonstrated they are law-abiding citizens, to have their criminal record kept separate and apart from other criminal records.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the National Parole Board website through the Community Access Terminals (CATs).

Parks Canada Campground Reservation Service   Federal Government

Information Online Service Telephone Service

Passenger Transportation   

Information Service BC Centre in Person
  • Passenger Transportation

    Service Description
    The Passenger Transportation website provides information about the licensing requirements for operating commercial ground passenger transportation services.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Passenger Transportation Branch website through the Community Access Terminals (CATs).

Passports   Federal Government

Information Forms Service BC Centre in Person
  • Passports

    Service Description
    Passport Canada is responsible for issuing, revoking, withholding, recovering, and providing instructions on the use of Canadian passports.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Passport Canada website through the Community Access Terminals (CATs).

Past Provincial Exams   

Information Online Service
  • Past Provincial Exams

    Service Description
    Access to e-Exams to assist students in research and private study.

Patents - Canadian Intellectual Property Office   Federal Government

Information Forms Online Service

Pension Corporation   

Information Online Service Service BC Centre in Person
  • Pension Corporation

    Service Description
    This website provides members and their employers (College, Municipal, Public Service, Teachers' and WCB) access to their pension information.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Pension Corporation website through the Community Access Terminals (CATs).

Permanent Resident Card   Federal Government

Information Forms Telephone Service
  • Permanent Resident Card

    Service Description
    The Permanent Resident (PR) Card program issues PR Cards to permanent residents of Canada, who must present theirs when travelling by commercial carrier (airplane, boat, bus or train) in order to gain re-entry into Canada.

Permit and Authorization Bureau    

Information Forms Telephone Service
  • Permit and Authorization Bureau

    Service Description
    The Permit and Authorization Service Bureau (PASB) is responsible for the administration of Fish and Wildlife Permits, Commercial Licences and BC Parks' Park Use Permits.

Personal Loss   Federal Government

Information
  • Personal Loss

    Service Description
    This website helps you identify some of the steps to take when someone passes away.

Persons with Disabilities Online   Federal Government

Information
  • Persons with Disabilities Online

    Service Description
    Access to services and information for persons with disabilities, family members, caregivers and all Canadians.

Pesticide Control Exams   

Information Service BC Centre in Person
  • Pesticide Control Exams

    Service Description
    Pesticide vendor or application certificates are obtained when candidates pass the appropriate examination set by the Pesticide Management Branch, Ministry of Environment.

    What Service BC Can Do to Assist
    Service BC Centres provide information and registration forms, book appointments for and invigilate pesticide control examinations.

Pharmacare   

Information Online Service
  • Pharmacare

    Service Description
    PharmaCare helps British Columbians with the cost of eligible prescription drugs and designated medical supplies. Register for the PharmaCare Program from this website.

Pharmacare Registration Status   

Information Online Service

Planning Your Business   

Information Online Service
  • Planning Your Business

    Service Description
    Online assistance in preparing a 3 year business plan for new or existing businesses.

Post Secondary Application Service of B.C.    

Information Online Service

Pregnant, Healthy and Happy   

Information
  • Pregnant, Healthy and Happy

    Service Description
    If you’re pregnant, or planning to become pregnant, this website may help you stay healthy until your baby arrives.

Property Assessment Reviews   

Information Online Service
  • Property Assessment Reviews

    Service Description
    A step-by-step guide for residential property owners who wish to have their property assessment reviewed by a Property Assessment Review Panel.

Property Taxes   

Information
  • Property Taxes

    Service Description
    Information about the various Property Tax Programs run by the Ministry of Small Business and Revenue.

Protection Order Registry   

Information Telephone Service
  • Protection Order Registry

    Service Description
    A confidential database containing all civil and criminal protection orders issued in British Columbia. The goal of the Protection Order Registry is to contribute to the reduction of violence against women, vulnerable adults, youth and children through support of the enforcement of civil and criminal protection orders.

Province of B.C. Legislation   

Information Service BC Centre in Person
  • Province of B.C. Legislation

    Service Description
    The Province of B.C. Legislation website provides information on the bills, statutes, and regulations for Legislation in B.C. If you would like copies of legislation for legal purposes, go to the Queen's Printer LegalEze website.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Province of B.C. Legislation website through the Community Access Terminals (CATs).

Provincial Emergency Program   

Information Service BC Centre in Person Telephone Service
  • Provincial Emergency Program

    Service Description
    The function of the Provincial Emergency Program (PEP) is to maintain effective awareness, preparedness, response and recovery programs to reduce the human and financial costs of emergencies and disasters. In this role, PEP works closely with local governments, provincial ministries and agencies, federal departments and volunteers.

    What Service BC Can Do to Assist
    Service BC Centres carry a supply of 'Disaster Financial Assistance Registration of Intent to Claim' forms. This form is used by members of the public who have suffered damage due to an emergency or disaster recognized by PEP, to inform the program of their intent to claim financial assistance.

    Service BC provides access to the Provincial Emergency Program website through the Community Access Terminals (CATs).

Provincial Exam Results   

Information Online Service
  • Provincial Exam Results

    Service Description
    Obtain your exams schedule, exam examples and obtain your results online.

Provincial Nominee Program   

Information
  • Provincial Nominee Program

    Service Description
    The British Columbia Provincial Nominee Program offers accelerated immigration for qualified skilled workers and experienced entrepreneurs who wish to settle in British Columbia and become permanent residents of Canada.

Public Guardian and Trustee Assistance   

Information Service BC Centre in Person
  • Public Guardian and Trustee Assistance

    Service Description
    The Public Guardian and Trustee of British Columbia operates under provincial law to protect the legal rights and financial interests of children, to provide assistance to adults who need support for financial and personal decision making, and to administer the estates of deceased and missing persons where there is no one else able to do so.

    What Service BC Can Do to Assist
    Service BC Centres offer customer referrals to the Public Guardian and Trustee and access to their website through the Community Access Terminals (CATs).

Public Post Secondary Institutions of B.C.    

Information
  • Public Post Secondary Institutions of B.C.

    Service Description
    British Columbia offers a wide range of post-secondary options so students in this province can have the best possible education – with more choices and more access, closer to home.

Public Service of Canada: Post-Secondary Recruitment Program   Federal Government

Information Online Service
  • Public Service of Canada: Post-Secondary Recruitment Program

    Service Description
    The Post-Secondary Recruitment (PSR) program enables federal organizations to meet recruitment challenges by accessing and hiring qualified university and college graduates from across Canada for entry-level positions.

Public Transit   

Information

Recreation Sites and Trails   

Information
  • Recreation Sites and Trails

    Service Description
    Information about the more than 1,200 recreation sites and 600 trails located on Crown land throughout British Columbia.

Recreational Freshwater Fishing in BC   

Information Online Service Service BC Centre in Person
  • Recreational Freshwater Fishing in BC

    Service Description
    Information on all sport fishing regulation in effect in freshwater in British Columbia (except for salmon fishing and fishing in National Parks) is available through the 2008/2009 Freshwater Fishing Regulations Synopsis.

    The Angling e-Licensing website allows online purchases for freshwater fishing licences for recreational purposes.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Recreational Freshwater Fishing in B.C. website through the Community Access Terminals (CATs). Service BC Centres also sell licences directly to the public.

Recycling in British Columbia   

Information Telephone Service
  • Recycling in British Columbia

    Service Description
    In British Columbia, Industry-led Product Stewardship is a government strategy to place the responsibility for end of life product management on the producer and consumers of a product and not the general taxpayer or local government.

Registry of Licensed Residential Builders   

Information Online Service
  • Registry of Licensed Residential Builders

    Service Description
    If you are looking for a particular builder, you can search by HPO licence number, company name, or primary contact name. To see who is licensed in your area, enter your location and search for residential builders, building envelope renovators or both.

Report a Problem on a Highway   

Information Telephone Service
  • Report a Problem on a Highway

    Service Description
    If you see a problem on the highway that could be hazardous to other drivers, immediately report it to the Highway Maintenance Contractor in the area where the problem occurs.

Reserve a BC Parks Campground   

Information Online Service Service BC Centre in Person Telephone Service
  • Reserve a BC Parks Campground

    Service Description
    Use this website to make an online reservation.

    What Service BC Can Do to Assist
    Service BC Centres accept payments for BC Parks reservations anywhere in the province.

Resettlement Assistance Program   Federal Government

Information Telephone Service
  • Resettlement Assistance Program

    Service Description
    The Resettlement Assistance Program helps refugees and protected persons resettle in Canada by providing them with financial assistance to cover the costs of accommodations, essential clothing, household effects and other living expenses.

Residential Builder   

Information
  • Residential Builder

    Service Description
    Becoming a Licensed Residential Builder; Renewing a Residential License Builder; Suspension or Cancellation of a Residential Builder License

Residential Rehabilitation Assistance Program (RRAP)   Federal Government

Information Telephone Service
  • Residential Rehabilitation Assistance Program (RRAP)

    Service Description
    The Residential Rehabilitation Assistance Program (RRAP) for Persons with Disabilities offers financial assistance to homeowners and landlords to undertake accessibility work to modify dwellings occupied or intended for occupancy by low-income persons with disabilities.

Residential Tenancy Branch   

Information Forms Online Service Service BC Centre in Person
  • Residential Tenancy Branch

    Service Description
    The Residential Tenancy Branch provides landlords and tenants with information and dispute resolution services.

    What Service BC Can Do to Assist
    Service BC Centres act as a third party in the dispute resolution process by accepting application and payments and forwarding to the Residential Tenancy Branch for processing and hearing scheduling. Some Service BC Centres may hold in person hearings, but don’t participate in the process. Most are by conference call.

    Service BC Centres also provide copies of 'A Guide for Landlords and Tenants in British Columbia', and the various forms and fact sheets associated with Residential Tenancies.

Resource Centre for Small Business   

Information
  • Resource Centre for Small Business

    Service Description
    This site will connect you with the many programs and resources available to help you grow your small business in British Columbia.

Road Maps   

Information
  • Road Maps

    Service Description
    Find road maps for communities in British Columbia.

Road Reports   

Information Telephone Service
  • Road Reports

    Service Description
    Access current road reports and conditions

Royal BC Museum Ticket Sales   

Information Online Service

Rural Property Taxes   

Information Service BC Centre in Person
  • Rural Property Taxes

    Service Description
    Obtain Information on rural property taxes. Other information that can be found on this website: Homeowner Grant, Property Transfer Tax, Property Tax Deferment, School Tax, and First Nations Self-Taxation.

    What Service BC Can Do to Assist
    Service BC Centres accept payments and Home Owner Grants for rural property taxes, and conduct tax searches, address changes and initiate duplicate notices if the original is lost. Miscellaneous forms and brochures are also available.

Safe Communities   

Information
  • Safe Communities

    Service Description
    Personal, Families and Community Safety Guide

School Choices   

Information Online Service
  • School Choices

    Service Description
    The School Choices database will allow you to search all 1809 public schools in the province by name, city or level (elementary, middle, or secondary) and all 5662 specialties.

School Districts and Contacts   

Information Online Service

School Profile Tool   

Information Online Service
  • School Profile Tool

    Service Description
    Use this tool to find school contact information, key performance information, satisfaction survey results, and graduation rates.

Search for a Marriage Commissioner   

Information Online Service

Search for a Marriage Licence Issuer   

Online Service

Seniors - Affordable Housing   

Information Forms Telephone Service
  • Seniors - Affordable Housing

    Service Description
    Seniors with low incomes who are able to live without any support services or who can continue to live independently with the assistance of home care, may apply for affordable housing developments managed by BC Housing or non-profit and co-op housing providers.

Seniors - Health Information - Travel Assistance Program   

Information Telephone Service
  • Seniors - Health Information - Travel Assistance Program

    Service Description
    The Travel Assistance Program (TAP) offers travel discounts to eligible B.C. residents who must travel within the province for non-emergency medical specialist services not available in their own community, and whose travel expenses are not covered by third-party insurance or other government programs.

Seniors - Health Services - Acute, Home and Community Care Services   

Information

Seniors - Health Services - Chronic Disease Self-Management Program   

Information Telephone Service
  • Seniors - Health Services - Chronic Disease Self-Management Program

    Service Description
    The B.C. Government has provided funding to health authorities who work with the University of Victoria Centre on Aging to provide free six-week patient education programs for people with chronic health conditions, such as arthritis, diabetes and lung disease.

Seniors - Home Adaptations for Seniors Independence   

Information Telephone Service
  • Seniors - Home Adaptations for Seniors Independence

    Service Description
    The Home Adaptations for Seniors’ Independence (HASI) program offers financial assistance for minor home adaptations that will help low-income seniors to perform daily activities in their home independently and safely.

Seniors - Housing - Independent Living B.C.   

Information

Seniors Information   

Information Service BC Centre in Person
  • Seniors Information

    Service Description
    Access to the BC Seniors' Guide which contains helpful information on programs and benefits available to seniors in British Columbia.

    What Service BC Can Do to Assist
    Service BC Centres provide online access to the Seniors Information website through the Community Access Terminals (CATs).

Seniors Information Line   

Information Telephone Service
  • Seniors Information Line

    Service Description
    This line is a free telephone line providing a one-stop source of information for government services, including information about health services.

Seniors Transit Fare Discount   

Information Telephone Service
  • Seniors Transit Fare Discount

    Service Description
    TransLink, in the Lower Mainland, and BC Transit-funded services elsewhere in B.C., offer discount fares for passengers 65 years of age or over. You will receive this discount by presenting your B.C. Gold CareCard when you pay your fare.

Separation and Divorce   

Information
  • Separation and Divorce

    Service Description
    This section of the Family Justice web site is designed to help you understand what separation is and how to get a divorce.

Separation and Divorce - Appealing the Court Order   

Information

Separation and Divorce - Basic Family Law   

Information

Separation and Divorce - Child Support   

Information Telephone Service

Separation and Divorce - Do It Yourself Divorce   

Information

Separation and Divorce - Family Justice Counsellors   

Information

Separation and Divorce - Guide to Legal Terms   

Information

Separation and Divorce - Keeping Your Family Safe   

Information Telephone Service

Separation and Divorce - Legal Advice   

Information Telephone Service

Separation and Divorce - Mediation and Collaborative Law   

Information

Separation and Divorce - Publications   

Information
  • Separation and Divorce - Publications

    Service Description
    The Divorce Act makes it possible for many married couples in Canada to handle divorce proceedings themselves, without hiring lawyers to act on their behalf. This site provides information on How To Begin A Do-it-yourself Divorce.

Service Canada   Federal Government

Information Online Service Service BC Centre in Person Telephone Service
  • Service Canada

    Service Description
    The Service Canada website contains information about federal programs and services.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Service Canada website through the Community Access Terminals (CATs).

Serving It Right Applications   

Information Online Service Service BC Centre in Person
  • Serving It Right Applications

    Service Description
    Serving It Right is B.C.’s responsible beverage service program. It is designed to encourage a responsible, caring and professional approach to the service of alcohol.

    What Service BC Can Do to Assist
    Service BC Centres provide Serving It Right kits as well as access to the website through the Community Access Terminals (CATs).

Site Registry   

Information Service BC Centre in Person
  • Site Registry

    Service Description
    The Site Registry allows access to information retained by the provincial government on the environmental condition of land. It includes electronic and paper records for sites whether or not they are clean or contaminated. It contains information on private, provincial Crown and federal lands in B.C.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Site Registry website through the Community Access Terminals (CATs) and can assist the public in searching the Site Registry.

Small Business BC   

Information Forms Online Service Service BC Centre in Person Telephone Service
  • Small Business BC

    Service Description
    Small Business BC is the comprehensive Business Development Resource for people exploring opportunities, launching new ventures and growing existing businesses.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Small Business BC website through the Community Access Terminals (CATs).

Small Claims Court   

Information Forms
  • Small Claims Court

    Service Description
    Small Claims Court is a court of law where ordinary people can handle their own cases up to $25,000.

Snowmobile Registration   

Information Service BC Centre in Person Telephone Service
  • Snowmobile Registration

    Service Description
    All snowmobiles must be registered, no matter what they are used for or where they are used, as required by the Motor Vehicle (All Terrain) Act.

    What Service BC Can Do to Assist
    Service BC Centres in most locations can accept and process New Registrations, Transfers and replacement registrations.

Social Insurance Number (SIN)   Federal Government

Information Service BC Centre in Person
  • Social Insurance Number (SIN)

    Service Description
    The Social Insurance Number (SIN) is a nine-digit number that you must have for employment in Canada and to access to government programs and benefits.

    What Service BC Can Do to Assist
    Service BC Centres provide Social Insurance Number applications in locations where there is no federal government office. Service BC Centres provide access to the Social Insurance Number application information website through the Community Access Terminals (CATs).

Social Occasion Raffle Tickets   

Information Forms Online Service Service BC Centre in Person
  • Social Occasion Raffle Tickets

    Service Description
    Most gaming in B.C. requires a licence.

    The 'B' licence application fee is $25.00. Only charitable or religious organizations may be licensed to conduct gaming events. To be considered charitable, organizations must be non-profit and exist primarily for public service or community benefit.

    Gaming proceeds may only be used for charitable or religious purposes within British Columbia.

    What Service BC Can Do to Assist
    Service BC Centres provide assistance for those wishing to apply for ""B"" gaming licences for local charitable events (bingo, ticket raffle, special occasion casino and wheel of fortune) where gross sales for all events in one year do not exceed $20,000. See the 'CHARITABLE GAMING' service listing.

Sport BC   

Information Forms Online Service
  • Sport BC

    Service Description
    Sport BC provides a wide range of services aimed at benefiting amateur sport participants.

Sport Canada Funding Programs Overview   Federal Government

Information Forms
  • Sport Canada Funding Programs Overview

    Service Description
    Sport Canada works to advance sport within the context of Government of Canada priorities. Moreover, the Department of Canadian Heritage is striving to establish Canada as a leading sport nation at home and abroad, where all Canadians and their communities enjoy, value and celebrate the benefits of active participation and excellence in sport.

Start With Hi

Information Online Service
  • Start with Hi

    Service Description
    A Community Living BC public awareness initiative that encourages all British Columbians to say “Hi” to people with developmental disabilities to help them feel more welcome and safe in their communities

StudentAid BC    

Information Online Service Service BC Centre in Person
  • StudentAid BC

    Service Description
    StudentAid BC helps eligible students with the cost of their post-secondary education through loans, grants, bursaries, scholarships and special programs. It also has programs for borrowers who need help repaying their loans.

    What Service BC Can Do to Assist
    Service BC Centres carry StudentAid BC application packages for student financial assistance including Canada Student Loans, BC Student Loans, Canada Study Grants and Canada Millennium Bursaries

Supreme Court of British Columbia   

Information Online Service
  • Supreme Court of British Columbia

    Service Description
    The British Columbia Court of Appeal is the highest court in the province and hears appeals from the British Columbia Supreme Court and some criminal appeals from the Provincial Court, as well as appeals from administrative tribunals.

Surgical Wait Times   

Information Online Service
  • Surgical Wait Times

    Service Description
    Search for surgical wait times information in British Columbia.

Surplus Assets   

Information Online Service Service BC Centre in Person
  • Surplus Assets

    Service Description
    Asset Investment Recovery (AIR) is responsible for the disposal of surplus tangible assets of the Province of British Columbia. These assets include buildings, vehicles, boats, heavy equipment and office furnishings.

    What Service BC Can Do to Assist
    Service BC Centres assist Asset Investment Recovery in disposal of surplus assets where shipping to a warehouse is not economical. This may include displaying assets, accepting bid proposals and processing payments.

Tax Credit for Public Transit   Federal Government

Information
  • Tax Credit for Public Transit

    Service Description
    The Government of Canada is encouraging Canadians to use public transit with a tax credit to help cover the cost of public transit. The tax credit is applicable for buses, streetcars, subways, commuter trains and local ferries.

Teen Depression Self-Help Tool   

Information

Temporary Resident Visa   Federal Government

Information Online Service Telephone Service
  • Temporary Resident Visa

    Service Description
    The Temporary Resident Visa program issues temporary resident visas (single entry visas and multiple entry visas) and transit visas to eligible applicants and provides information on the related application process.

Ticket Raffle Licences   

Information Online Service Service BC Centre in Person
  • Ticket Raffle Licences

    Service Description
    Only charitable or religious organizations may be licensed to conduct ticket raffle, charitable gaming events. To be considered charitable, organizations must be non-profit and exist primarily for public service or community benefit. The ""B"" licence application fee is $25.00.

    What Service BC Can Do to Assist
    Service BC Centres provide assistance for those wishing to apply for ""B"" gaming licences for local charitable events (bingo, ticket raffle, special occasion casino and wheel of fortune) where gross sales for all events in one year do not exceed $20,000. See the “CHARITABLE GAMING” service listing.

Tidal (Saltwater) Fishing Licence   Federal Government

Information Online Service Service BC Centre in Person
  • Tidal (Saltwater) Fishing Licence

    Service Description
    Tidal (saltwater) fishing regulations and licences are under the jurisdiction of the Canadian federal government.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Fisheries and Oceans Canada Recreational Licensing website through the Community Access Terminals (CATs).

Tourism BC   

Information
  • Tourism BC

    Service Description
    Website providing information on the organization's corporate programs that will be useful for tourism operators, news media and interested stakeholders.

Tourism Resort Development   

Information Service BC Centre in Person
  • Tourism Resort Development

    Service Description
    The Resort Development Branch works closely with other government ministries, agencies, local governments, First Nations, the public, resort operators, and investors to support and facilitate new and expanded resort developments on Crown Land.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Resource Development website through the Community Access Terminals (CATs).

Tourist Information   

Information Online Service Service BC Centre in Person
  • Tourist Information

    Service Description
    Information on planning a visit to British Columbia

    What Service BC Can Do to Assist
    Service BC Centres carry copies of the Outdoor and Recreation, Accommodation and Travel Guides, as well as current copies of BC Ferries schedules and fees. Some Service BC centres also offer B.C. road maps for sale.

Trade Exams   

Information Forms Service BC Centre in Person
  • Trade Exams

    Service Description
    The Industry Training Authority oversees industry training and apprenticeship system, providing a skilled workforce for industry and career development opportunities for British Columbians. The Industry Training Authority (ITA) provides Inter-Provincial (IPSE) and Certificate of Qualification (CofQ) Trade Exams

    What Service BC Can Do to Assist
    On behalf of the Industry Training Authority, Service BC Centres provide Invigilation of Inter-Provincial Standard and Certificate of Qualification Examinations.

Traffic Fines   

Information Service BC Centre in Person
  • Traffic Fines

    Service Description
    Information on how to pay or dispute a traffic ticket.

    What Service BC Can Do to Assist
    Service BC Centres accept payments for traffic fines.

Training, Career and Worker Information   Federal Government

Information

Traveller Information   

Information Telephone Service

Treaty Negotiation   

Information Service BC Centre in Person
  • Treaty Negotiation

    Service Description
    Provides information on treaties and treaty negotiations in B.C.

    What Service BC Can Do to Assist
    Service BC Centres provide copies of all treaty negotiation documents and information, free to the public.

Universal Child Care Benefit   Federal Government

Information Online Service
  • Universal Child Care Benefit

    Service Description
    The Universal Child Care Benefit is designed to help Canadian families, as they try to balance work and family life, by supporting their child care choices through direct financial support. The UCCB is for children under the age of 6 years.

Vehicle - Heavy Load Restrictions   

Information

Vehicle Impoundment Release   

Information Service BC Centre in Person Telephone Service
  • Vehicle Impoundment Release

    Service Description
    Information on obtaining your vehicle release. Vehicle impoundments may be appealed and applications for early release may be submitted.

    What Service BC Can Do to Assist
    Service BC Centres in 29 locations throughout the Province accept applications for review within 30 days of becoming aware of the impoundment, issue vehicle releases and collect the appropriate fees.

Veteran Affairs Disability Pension   Federal Government

Information

Veterans Services   Federal Government

Information
  • Veterans Services

    Service Description
    The Pension Act which is administered exclusively by Veterans Affairs Canada (VAC), provides pension awards to those suffering from disabilities related to military service, either during peace or war time.

Victim Services   

Information Telephone Service
  • Victim Services

    Service Description
    The government of B.C. funds over 150 programs, run by non-profit agencies and local police detachments, that provide information about the justice system, practical help, emotional support and referrals to other appropriate programs.

VictimLink   

Information Telephone Service
  • VictimLink

    Service Description
    VictimLINK is a province-wide telephone help line for victims of family and sexual violence, and all other crimes.

Vital Statistics - Non BC Residents   

Information Service BC Centre in Person
  • Vital Statistics - Non BC Residents

    Service Description
    The Vital Statistics - non-BC resident web page provides a list of contacts for vital statistic services from the other provinces.

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Vital Statistics Offices – non-BC Residents web page through the Community Access Terminals (CATs).

Vital Statistics Agency   

Information Online Service Service BC Centre in Person
  • Vital Statistics Agency

    Service Description
    Information to help you register and order certificates for vital events, such as a birth, death or marriage and legal name change online, in person and by mail.

    What Service BC Can Do to Assist
    Service BC Centres can assist with and accept payment for various Vital Statistics applications, and forward those applications for processing. Service BC Centres also issue marriage licences.

Voter Registration   

Information Online Service Service BC Centre in Person
  • Voter Registration

    Service Description
    Register or update your voter registration for provincial elections and electoral events.

    What Service BC Can Do to Assist
    Service BC staff carry out duties as assigned by Deputy District Registrars of Voters. Eligible individuals may register to vote and update information by visiting any Service BC Centre.

Waste Buster   

Information Online Service
  • Waste Buster

    Service Description
    Through Waste Buster, you can identify waste and make suggestions to improve processes.

Waste Discharge Fees   

Information Forms Service BC Centre in Person
  • Waste Discharge Fees

    Service Description
    The Ministry of Environment, Waste Discharge Authorizations website describes the process for applying for a waste discharge authorization, typically a permit or approval.

    What Service BC Can Do to Assist
    Service BC Centres process payments on invoices for these fees.

Water Licence Approvals   

Information Forms Service BC Centre in Person
  • Water Licence Approvals

    Service Description
    All water in British Columbia is owned by the Crown on behalf of the residents of the province. Authority to divert and use surface water is obtained by a licence or approval in accordance with the statutory requirements of the Water Act and the Water Protection Act.

    What Service BC Can Do to Assist
    Service BC Centres accept payments for Water Licence Rental fees but do not accept or process applications. Service BC Centres provide access to the Ministry of Environment Water Stewardship website (containing water license applications and renewals) through the Community Access Terminals (CATs).

Weather Information   Federal Government

Information

Welcome BC   

Information
  • Welcome BC

    Service Description
    Information regarding immigrating to British Columbia

Wills Registry, Notices and Searches   

Information Forms Service BC Centre in Person
  • Wills Registry, Notices and Searches

    Service Description
    Information on how to search for a will notice

    What Service BC Can Do to Assist
    Service BC Centres supply application forms for wills notices and searches. We accept payment, and forward to Vital Statistics for processing.

Winter Driving Tips   

Information

Women: Crisis Lines and Transition Houses   

Information
  • Women: Crisis Lines and Transition Houses

    Service Description
    Community-based prevention projects and counselling programs for women who have experienced violence, services for women and children leaving abusive relationships, counselling for children who have witnessed abuse, and their families.

Women's Services   

Information Online Service Service BC Centre in Person
  • Women's Services

    Service Description
    Information for women on programs and services and online resources

    What Service BC Can Do to Assist
    Service BC Centres provide access to the Womens' Services website through the Community Access Terminals (CATs).

Workers' Compensation Appeal Board   

Information Forms Telephone Service
  • Workers' Compensation Appeal Board

    Service Description
    This site provides information about Workers' Compensation Appeal Tribunal (WCAT) and various aspects of workers' compensation appeal matters.

WorkSafeBC - Worker's Compensation Board of B.C.   

Information Forms Online Service Service BC Centre in Person
  • WorkSafeBC - Worker's Compensation Board of B.C.

    Service Description
    WorkSafeBC (formerly the Workers' Compensation Board of BC) is dedicated to the safety, protection and good health of workers.

    What Service BC Can Do to Assist
    Some Service BC Centres will be able to assist the public with online registration with WorkSafeBC through the OneStop Business Registration website.

Youth Path   Federal Government

Information
  • Youth Path

    Service Description
    Information on services for unemployed youth, aboriginal youth, disabled youth, newcomer youth, and employers.